- Irvington, New Jersy
- November 6, 2014
Prince Henry Ihedike
21 Oakland Street, Irvington, NJ, 07111 pihedike@gmail.com (862) 241-3345
Self-motivated and self-organized team leader with experience in health care customer services and program evaluations. I am, anxiously ready to put my creativity and passion to work for a leader in the health services industry.
EDUCATION AND PROFESIONAL EXPERIENCE
Kean University, Union, NJ
Master of Public Administration, Health Services Administration, January 2014
Bachelor of Science in Management: International Business Option, May 2010
Course Work with a CGPA of 3.51
Healthcare Finance; Healthcare Marketing; Health Method Planning; Healthcare Administration; Healthcare Law; DRG Payment Methodologies; Information System, Medical Terminology and Issues in Modern Healthcare.
PROFESIONAL EXPERINCE
Clinton Pharmacy and Health Care Center: Newark, NJ
Delivery Services Coordinator/Patients relations, 1/ 2010 – Present
- Oversee delivery services to patients and resolve issues involving medications, Pharmacy benefits and health.
- Monitor delivery services for quality improvements and represented the company at community outreach events and fairs.
- Assist in preparing audit report and appeals
- Advise patient on medical insurance, copays, deductibles, Medicare Part D plans and inputs patient’s demographic information into the computer system for claims transactions.
UMDNJ: University Behavioral Healthcare - UBHC, Newark, NJ
Program Assistant Intern: Child and Adolescent Services: 9/2012 - 05/2013
- Successfully worked on team Performance outcome Improvement Projects.
- Helped clients and family care givers through the intake admission process.
- Reached out to local and regional businesses for programs support donations.
- Posted research outcomes on bulletin boards for quality improvement highlights.
- Created a person centered chat to encourage, staffs, client and parent care givers active participation in treatment success.
UMDNJ: University Hospital Administration: Newark, NJ
Volunteer 9/ 2011- 9/2012
- Edited policies, procedures and contracts for the office of the Chief Medical Officer.
- Assisted with data base updates for the Office of the Chief Medical Officer.
- Assisted in Physician background research and orientation materials.
- Assisted the marketing department in both internal and external outreach programs and special events..
Universal Institute of Rehabilitation, Livingston, NJ
Facilitator / Direct Care Staff: 8/2007 – 5/2009
- Provided complete care for five adult residents in a group home. Built rapport with clients and assisted them in meeting their IHP goals as well as working with clients to identify new IHP goals
- Keep accurate files and documented changes in behaviors and progresses during assigned shift
- Transported clients to day programs, doctor’s visits, and to social events
Dr. Lawrence Egbuchulam, MD, Internal Medicine, East Orange, NJ
Administrative Assistant: 5/2006 – 9/2007
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Transmitted all third party claims, entered demographics information into med iSOFT System for claims processing and verified all Insurances.
- Followed up on claims denials, account receivables, and posted payments against the EOB’s
Affiliation
The Iya Project, Edison, NJ: Board Member/volunteer, 2013 - Present
- Assist in planning, policy implementation, grant budgeting, community outreach and kidney education awareness programs.
CASA: Court Appointed Special Advocate/ Investigator; Volunteer, 2014 -present
- Investigates the background of a foster care case and make recommendations to the Judge that will best help to move the child to a safe and permanent home as quickly as possible
Capabilities: Working knowledge of MS Excel, MS Word, MS Power Point, Med iSOFT, SPSS, Pharmacy Rx and the Management Scientist. Full Bilingual: English and Ibo
Education
Masters degree
Bachelor's degree
Experience
• Oversee delivery services to patients and resolve issues involving medications, Pharmacy benefits and health.
• Monitor delivery services for quality improvements and represented the company at community outreach events and fairs.
• Assist in preparing audit report and appeals
• Advise patient on medical insurance, copays, deductibles, Medicare Part D plans and inputs patient’s demographic information into the computer system for claims transactions.