Pharmacy Technician/Machine Operator

November 2013 to Present

Responsibilities
Running 1500 - 3500 prescription orders through the ALV (auto label verification). Stocking and replenishment machine. Pulling orders not located in the machine. Packing drugs that are short and daily for orders. Working with pharmacist to PV2 drugs on conveyor of machine and drugs packed for short orders. Making compounds for orders and labeling bulk items, while adhering to specific delivery times.

Accomplishments
Certification for ALV

Cosmetologist

February 1999 to Present

Assisting customers with maintaining healthy styles. Handling consultation, ensuring that clients questions and concerns are answered.Training apprentice and interviewing potential employees. Handling marketing and salon events.

Pharmacy Technician

March 2014 to May 2014

Responsibilities
Examining pharmacy claims to determine why claims were rejected.Looking up clinical criteria to determine if claim could be approved or if it needed to be transferred to the pharmacist or other departments. Working with nurses, doctors to determine eligibility and etc.

Pharmacy Technician

March 2013 to November 2013

Responsibilities
Providing excellent customers service. Helping customers with picking up and dropping off prescriptions. Entering prescription orders, ordering and stocking inventory. Entering consultation results for blood pressure, and cholesterol checks, flu shots, etc. Filling customers orders and sending the order for pharmacist verification.

Repair Technician

March 2009 to September 2011

Verizon - Richmond, Va Answering inbound phone calls for customers with service issues. Testing telephone lines for trouble. Scheduling technicians, handling emergency phone calls, transferring calls to correct dept and handling irate customers and business clients. While cross-selling to ensure that customers have the products that best fit their needs.

Customer Service Representative

October 2003 to February 2009

Bank of America - Richmond, Va Assisting customers with multiple banking needs. Opening and closing accounts, collecting on past due accounts, skiptracing, and offering payment arrangements. Cross-selling to offer customers the best products for their needs.

2013-2015

Business Adminstration/Management

2013

Certificate in Pharmacy Technician

Certificate of Completion in Cosmetology

Richmond Technical Center -

1999-GED