Doris Ponce

Doris M. Ponce

dorismponce@gmail.com

27 S. Demarest Avenue                                                                                                                                                                   201-384-6256(H)

Bergenfield, NJ 07621                                                                                                                                                                      201-218-9353(M)

OBJECTIVE

To obtain a position in administration/project management with an organization that promotes professional growth and advancement.

WORK EXPERIENCE

May 2012–            Wittlinger Orthodontics, Treatment and Financial Coordinator                                                           Woodcliff, NJ

• Responsible for patient treatment and payment plan management by interfacing with all patients regarding their treatment, duration costs, payment plans, insurances and finance options.
• Provide new patient orientation providing office tours and explanations of services.
• Staff scheduling – managing the schedules of total office staff, vacation requests, personal hour’s requests, flex hour’s schedules of the front desk receptionists. Handle employee relation issues with respect to staff.
• Payroll management---print out all the hours and verify accuracy of each staff member time reporting. Enter hours into the Orthoease software…primary liaison with Paychex, Inc.
• Interact with all insurance companies for verification of benefits; contact patients to follow up with payments.

January 2006-       Dr. Roy W. Forbes, Assistant (PT and vacation relief)                                                                                Englewood, NJ

• Patient scheduling to best optimize dentist/staff utilization and patient interaction.
• Insurance verification, billing and collection
• Staff coordination and office systems training

Fall 2009                 Dr. Schmutter DDS, Assistant, (Part-time during school)                                                                               Oradell, NJ

• Receptionist/patient care management; developed office management systems; insurance verifications
• Sole administrative staff ; 2 times a week
• Assisted the dentist on an as needed basis - chair side assistant.

 June 2008 -           Bergen Healthcare, Office Assistant, (Part-time during school)                                                                     Closter, NJ

August 2009

• Assistant Office Manager….approximately 20 hours a week

EDUCATION

May 2013               Montclair State University (Montclair, NJ)    GPA: 3.4

• BA; Major: Spanish Literature; Concentration in Translation
• Honors Spanish Club - In senior year, selected by professor out of 1000 Spanish majors to present/discuss Cien Anos de Soledad, by Gabriel Garcia Marquez, to the Spanish department.
• Spanish Phonetics: Selected by professor to interview and record differing dialects between 2 study participants of different Spanish heritage.

May 2008               Bergen Community College (Paramus, NJ) GPA:  3.5

• AA; Major: Education

SKILL AND PROFICIENCIES

• Bi-Lingual: Fluent in English and Spanish
• Excellent communication skills, both written and verbal.
• Advanced abilities with Mac and PC platforms; including Microsoft Word, Excel, PowerPoint applications and Dentrix Software