WIC Breastfeeding Peer Counselor

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Harbor Health
September 3, 2021
Mattapan, Massachusetts
Job Type


WIC Breastfeeding Peer Counselor

PT NBE Less Than 20 Hours

Boston, MA, US

2 days agoRequisition ID: 1675

The WIC Breastfeeding Peer Counselor is a paraprofessional support person who provides basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers. Position is 10 hours per week with some flexibilty based on business needs.  

Essential Functions: 
• Attends breastfeeding training classes to become a Peer Counselor.
• Signs and follows FNS Loving Support© WIC Peer Counselor scope of practice.
• Receives/maintains a caseload of WIC mothers and makes routine periodic contacts with all mothers assigned.
• Provides basic breastfeeding information and support to new mothers, including advising them about the benefits of breastfeeding, overcoming common barriers, getting a good start with breastfeeding and helps mothers prevent and handle common breastfeeding concerns.
• Counsels WIC pregnant and breastfeeding mothers by telephone or in person at the WIC office.
• Works outside the WIC office and during the usual 8 to 5 office hours and to assist new mothers who are having breastfeeding problems.
• Respects each mother by keeping her information strictly confidential.
• Keeps accurate records of all contacts made with WIC mothers in WIC computer system (Eos).
• Refers mothers as appropriate to: WIC nutritionist or breastfeeding coordinator, Lactation Consultant, Mother’s physician or nurse, public health programs in the community and social service agencies as needed.
• Teaches breastfeeding classes for pregnant and postpartum mothers, and leads breastfeeding support groups.
• Attends monthly staff meetings and breastfeeding conferences/workshops as appropriate.
• Reads assigned books and materials on breastfeeding that are provided by the supervisor.
Required/Preferred Education, Experience and Skills: 
• High School Diploma/GED
• Experience breastfeeding at least one baby, current or previous WIC participant preferred
• Is enthusiastic about breastfeeding and wants to help other mothers enjoy a positive experience
• Good customer service skills, relating to persons of diverse ethnic and cultural backgrounds, and communicating in a professional, courteous, and tactful manner.
• Ability to remain calm and exercise judgment in unusual or stressful situations.
Bilingual English/Spanish required.

Harbor Health is an Equal Opportunity Employer M/F/V/D. 

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