Social Worker II, Master’s Level, Neurology

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Wake Forest Baptist Health
April 22, 2021
Wake Forest, North Carolina
Job Type


Job Description
Job Title:
Social Worker II, Master's Level, Neurology
Job ID:
R Janeway Clinical Science Twr
Full/Part Time:
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Major Duties


Wake Forest Baptist Health is a preeminent academic health system based in Winston-Salem, North Carolina. Wake Forest Baptist Health’s two main components are an integrated clinical system – anchored by Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem, Brenner Children’s Hospital, five community hospitals, more than 350 primary and specialty care locations and more than 2,500 physicians; and Wake Forest School of Medicine, a recognized leader in experiential medical education and groundbreaking research, including Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.


Provide outpatient social work services and care coordination to patients and their families.   Meet with patients in real time and by phone to identify needed community services and assist patients with connecting to the appropriate services.  Collaborate with other members of the multi-disciplinary team to affect positive patient and family outcomes.  Communicate with physicians, therapists, and specialty clinic coordinators (ALS and Muscular Dystrophy) re: home care and therapy needs as well as psycho-social issues that impact health condition/status.


Master's degree in Social Work from a school accredited by the Council on Social Work Education (CSWE) required.


Clinical licensure (or provisional status) desirable.  Certification as an Accredited Case Manager preferred (ACM-SW) preferred.


  • Demonstrates competence related to age and developmentally appropriate care.
  • Establishes positive work relationships and works to reduce work place conflict.
  • Embraces change in rapidly changing health care environment.
  • Social work experience in a healthcare setting desirable.
  • Ability to work independently, as well as with a team.


Generic Job Description


  1. Assesses all relevant data and obtains information by interviewing patient/family and performing objective evaluation of patient needs.
  2. Formulates, develops and implements a psychosocial treatment plan utilizing appropriate social work modalities and interventions, which may include crisis intervention, individual and family therapies, and grief and bereavement counseling.
  3. Initiates appropriate internal and external referrals specific to individual patient needs.
  4. Maintains current knowledge of available federal, state, and local regulations.
  5. Advocates for unmet needs on behalf of patients.
  6. Participates in the development of a treatment plan in collaboration with the multidisciplinary team to drive patient progression through the continuum of care.
  7. Maintains current knowledge and awareness of payer and reimbursement practices impacting the plan of care.
  8. Coordinates patient and family care conferences as needed.
  9. Identifies barriers to efficient and effective management of patient care and seeks strategies to eliminate the barriers.
  10. Documents in in the Electronic Medical Record in accordance with departmental reporting standards.
  11. Maintains working knowledge of payer and reimbursement practices impacting the plan of care. Demonstrates the ability to guide the patient and family through an evaluation of their options.


  • Clean, well lit, quiet, comfortable environment (office space).
  • When participating in specialty clinic, moderate noise environment.


How to Apply

To apply for this position, please click on the "Apply Now" button on this page.  You must complete the application process and then submit your application by clicking on the "Submit" button located at the bottom of the page titled "Submit Online Application". You will receive the following message once you hit the submit button: "You have successfully submitted your job application".

Computers are available for applying within the lobby of the Human Resources Department located at 1920 West First Street, (on the corner of Miller and First Street) Winston-Salem, North Carolina  27104. You may also call our office for assistance at (336) 716-6464.  Office hours are Monday-Friday, 8:00am-5:00pm.

If you are an individual with a disability and need reasonable accommodation to participate in the application process, please contact our Supervisor of Office Services by phone (336) 716-3367 or email at


Equal Employment Opportunity

It is the policy of  Wake Forest Baptist Medical Center to administer all educational and employment activities without discrimination because of race, sex, age, religion, national origin, disability, sexual orientation, gender identity or veteran status (except where sex is a bona fide occupational qualification or a statutory requirement) in accordance with all local, state, national laws, executive orders, regulations, and guidelines.

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