Senior Product Manager

Written by chenmed - - Comments Off on Senior Product Manager
ChenMed
Published
January 26, 2021
Location
Miami Gardens, Florida
Job Type

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Senior Product Manager

Location Miami Gardens, Florida, United States of America Category Information Technology Job Id R0014992

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ChenMed is transforming healthcare for seniors. We provide big answers to big problems in health care delivery.  ChenMed is a full-risk primary care market leader with an innovative philosophy, unique physician culture and end-to-end customized technology. These things allow us to provide world-class primary care and coordinated care to the most vulnerable population – moderate- to low-income seniors who have complex chronic diseases.
                                                                                                                                                        

Through our innovative operating model, physician-led culture and empowering technology, we are able to drive key quality and cost outcomes that create value for patients, physicians and the overall health system.  Our model allows us to practice medicine the way it should be practiced. By recruiting focused physicians and reducing their doctor-to-patient ratios, we increase patients’ “face time” during each monthly appointment and help foster stronger doctor-patient relationships. Our model also drives and enhances compliance with treatment plans.

As a result of our efforts, our patients realize lower hospital admissions. Their overwhelming response to our approach is reflected in our aggressive, organic growth and net promoter scores in the low to mid 90s, which is unheard of in any industry. Read more about our results and the value of the ChenMed model.

As a company, we are making a difference in the lives of seniors and the health care system overall.

The Senior Product Manager is a key member of the IT organization working to drive the strategy and vision of the product and its features. The incumbent in this role works very closely with the Business, development teams, QA engineers, business analysts, clinical stakeholders, and user experience design leads to create the product vision, roadmap, and ensure the final deliverable meets stakeholder needs.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Determines business and customer needs by evaluating feedback and information gathered from multiple sources.
  • Defines strategy and processes for one or more IT product areas.
  • Owns the product roadmap and works with stakeholders to prioritize and translate into feature implementation. Manages a long term roadmap and drives a more detailed short term roadmap.
  • Collaborates with various teams including engineering, business analysts, clinical stakeholders, and UX/UI to determine the best technical implementation methods.
  • Supports communications, meetings, and other collaborations as appropriate to effectively perform work and to understand, resolve, and/or mitigate risks, obstacles, and conflicts in the performance of functional activities.
  • Prepares and communicates status updates and demonstrations to senior executives and other stakeholders.
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Hands-on software product design and/or development experience preferably in an agile software development environment
  • Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance and/or Marketing
  • Passionate problem solver
  • Experience leading design, feature breakdown and projects/products from inception through launch
  • Ability to communicate thoughtfully, leveraging problem-solving skills and a learning mindset to build long-term relationships
  • Great interpersonal skills, as the role will be embedded in a very matrixed organization
  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
  • Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
  • Spoken and written fluency in English
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • BA/BS degree in Information Technology or business related field required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
  • Master’s Degree preferred
  • A minimum of 5 years’ work experience in the product management role; or similar experience having managed programs or projects for businesses that contribute for customers and business partners
  • Experience in healthcare domain preferred

At ChenMed,  If you are an innovative, entreprenuerial minded, over-achiever who is extremely passionate in helping people and revolutionizing Healthcare again, we are that dynamic and exciting company you are looking for!

After applying, we encourage you to "follow" us on LinkedIn (ChenMed) as well! This way you can stay informed and up to date on what’s happening around our organization and start your path to becoming part of our FAMILY!

EDUCATION AND EXPERIENCE CRITERIA:

  • BA/BS degree in Information Technology or business related field required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
  • Master’s Degree preferred
  • A minimum of 5 years’ work experience in the product management role; or similar experience having managed programs or projects for businesses that contribute for customers and business partners
  • Experience in healthcare domain preferred

The Senior IT Product Manager is a key member of the IT organization working to drive the strategy and vision of the product and its features. The incumbent in this role works very closely with the Business, development teams, QA engineers, business analysts, clinical stakeholders, and user experience design leads to create the product vision, roadmap, and ensure the final deliverable meets stakeholder needs.

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