Position Summary

 

 

Job Requirement

Education/Experience:
Equivalent to graduation from high school and four (4) years of experience in the health care field as a medical office assistant or comparable experience, one (1) year of which were in an acute care hospital.

Additional and/or Preferred Position Requirements

 

• A minimum of 3 years of experience working directly with insurance providers or in patient referral processing, prior authorizations, demonstrating the necessary knowledge, skills, and competencies
• Prior experience in healthcare or clinic patient registration and/or scheduling
• 1+ years of experience training and leading team members
• Experience with Epic software is preferred
• Strong focus on customer service
• Capable of managing multiple complex projects effectively
• Exceptional written and verbal communication skills, along with time management, mentoring, and leadership abilities
• Strong critical thinking and problem-solving skills are highly preferred
• Committed to taking accountability and following through with delegated tasks
• Proficient in professional and effective communication, both written and verbal, with attention to accurate spelling and grammar
• Ability to thrive in a fast-paced environment and proactively analyze and resolve issues

 

Knowledge, Skills, Abilities, and Physical Requirements

Knowledge of:
Medical terminology; physician medical specialties; community medical/health care services; computers and associated software; department and hospital safety practices and procedures; patient rights; infection control policies and procedures; handling, storage, use and disposable of hazardous materials; department and hospital emergency response policies and procedures.Skill in:
Organizing and prioritizing work; maintaining information/data; using a personal computer and application software programs; networking with other health care organizations; communicating effectively with a wide variety of people from diverse socio-economic and ethnic and backgrounds; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment.

Physical Requirements and Working Conditions:
Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated for long periods of time and maintain concentration, vision to read printed materials and a VDT screen, and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.

 

Agency University Medical Center of Southern Nevada

Address University Medical Center of Southern NevadaLas Vegas, Nevada, 89102

Website http://www.umcsn.com