Senior Data Analyst

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Central Maine Healthcare
July 29, 2021
Lewiston, Maine
Job Type


  • Senior Data Analyst

    • Lewiston, Maine
  • At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

    Job Summary

    Job Summary: The Application Support Analyst's role is to deliver support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives. This includes troubleshooting applications and software for all internal customers, such as operations, development, and other business units. The Application Support Analyst is also responsible for assisting in the design, delivery, and improvement of in-house software applications training programs and related courseware.

    Requirements: Bachelor's degree or equivalent experience required.  Two to five years' experience supporting Healthcare Information Systems required.


    Work experience with any of the following systems, applications, or functions:


    ·         Allscripts/EPSi

    ·         Other cost accounting or decision support tools

    ·         Cerner Analytics

    ·         Tableau

    ·         Other data visualization tools

    Training in Lean, PDSA, or other process improvement methodologies would also be a plus.  In-depth, hands-on knowledge of and experience with enterprise and desktop applications.  Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.   Able to develop and interpret technical documentation for training and end user procedures.  Knowledge of trends in technology relating to software applications.             Good understanding of the organization's goals and objectives.

    Personal Attributes:    Highly self-motivated and directed.  Ability to absorb new ideas and concepts quickly.  Demonstrated leadership competencies would be a plus   as this position presents opportunities for advancement.        

    Good analytical and problem-solving abilities.   Ability to effectively prioritized and execute tasks in a high-pressure environment.   Ability to conduct research into software development and delivery concepts, as well a technical application issues.  Very strong customer service orientation.  Excellent written, oral, interpersonal, and presentational skills.  Experience working in a team-oriented, collaborative environment.

    If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

      Posted 29 Days Ago
      Full time

About Us


    Our why, our purpose, drives every decision and action we take as a healthcare system. We strive everyday to deliver exceptional care, and to improve our community.  We are a non-profit organization that is breaking the traditional healthcare mold by bringing our patients and their family’s high value, low cost, and award-winning care while focusing on creating an exceptional experience for them; all within their communities.  To accomplish this, we only hire individuals who are committed to excellence, who embody the principles of our CMH Experience Service Standards, and who are ready to step in and help their fellow team members achieve those exceptional results for our patients, their families, and the community.

    Central Maine Healthcare System

    The organization is broad in its footprint, with three (3) hospitals in Bridgton, Lewiston, and Rumford, and over 75 individual practices within our Medical Group.  Lewiston’s Central Maine Medical Center is a certified and award-winning level two trauma center, along with our Central Maine Heart and Vascular Institute and the upcoming highly anticipated launch of our comprehensive state of the art cancer treatment center. Both Bridgton and Rumford Hospitals are four (4) star accredited acute care hospitals, and our Medical Group and Maine Urgent Care Centers have won multiple awards within their specialties.  As a system we are a six-time winner of the Leapfrog Safety A Rating since 2019, representing some of the highest quality care and outcomes nationwide. Our awards and accolades are only possible as a result of our commitment to culture, and a focus on safety and inclusion, in each of our patient’s experiences and in the experiences we create within our teams.

    If you are a person who is looking for a way to give back to your community, to help improve the lives of patients or those who care for our patients, want to be part of a growing organization that is setting the bar for Maine healthcare, apply to join Central Maine Healthcare today!

    Diversity and Equal Employment Opportunity

    CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.

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