Registration Team Member, Pediatrics-Quaker Lane

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Wake Forest Baptist Health
November 2, 2021
Winston-Salem, North Carolina
Job Type


Registration Team Member, Pediatrics-Quaker Lane  "Job Details"

High Point, NC, United States

Job Identification


Job Category



  • 624 Quaker Ln Bldg D, High Point, NC, 27262, US

Posting Date

11/01/2021, 11:48 PM

Job Schedule

Full time

Job Description

Job Summary

Responsible for greeting patients in a welcoming, professional manner, registering patients, posting charges, accepting payments, filing medical results & records appropriately, and answering telephones promptly.


High School Diploma or GED General Studies required


Prefer 2+ Medical Office

Skills and Abilities

  • Ability to be personable, tactful, and professional in dealing with customers is required.
  • Clear and effective oral and written communication skills required.
  • Proficiency with standard office equipment required.
  • Ability to use computers and have understanding of computer systems.
  • Intermediate Microsoft Word and Excel skills preferred.
  • Greets patients in a friendly, service-oriented, professional manner and issues appropriate forms for registration according to patient type - workers comp, insured, occupational health, etc.. Exhibits high standards of customer service at all times.
  • Schedules appointments for physicians according to policy.
  • Exhibits thorough knowledge of registration system and payor payment requirements, e.g. patient co-pays, deductibles, etc.
  • Enters new patient data and updates established patient data quickly and accurately.

About Us

Wake Forest Baptist Health and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.

Wake Forest Baptist Health ( is a nationally recognized academic health system in Winston-Salem, North Carolina, with an integrated enterprise including educational and research facilities, hospitals, clinics, diagnostic centers, and other primary and specialty care facilities serving 24 counties in northwest North Carolina and southwest Virginia.

It comprises: a regional clinical system with more than 300 locations, 2,100 physicians and 1,535 acute care beds; Wake Forest School of Medicine; and Wake Forest Innovations, which promotes the commercialization of research discoveries and operates Innovation Quarter, an urban research and business park specializing in biotechnology, materials science and information technology.  Wake Forest Baptist’s clinical, research and educational programs are consistently ranked among the best in the country.

About the Team


Wake Forest Baptist Health's mission is to improve the health of our region, state and nation by:

  • Generating and translating knowledge to prevent, diagnose and treat disease.
  • Training leaders in health care and biomedical science.
  • Serving as the premier health system in our region, with specific centers of excellence recognized as national and international care destination.


Wake Forest Baptist Health is a preeminent learning health system that promotes better health for all through collaboration, excellence and innovation.



  • Demonstrate the highest standards of patient-centered care, education, research and operational effectiveness


  • Responsive to the physical, emotional, spiritual and intellectual needs of all


  • Cultivate selfless contribution for the greater good


  • Demonstrate fairness, honesty, sincerity and accountability


  • Demonstrate respect for and inclusion of all backgrounds, identities, experiences, and perspectives


  • Foster mutual respect, facilitate professional growth and mentorship, and reward teamwork and collaboration


  • Promote creativity to enhance discovery and the application of knowledge


  • Embrace a culture of reliability through better process design and accountability

Patient and Family Promise

We promise to:

  • Keep you safe.
  • Care for you.
  • Involve you and your family.
  • Respect you and your time.

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