Center City, Philadelphia, PA
Please note this job is grant funded and the duration will be between 6 - 12 months
PRIMARY FUNCTION: The Project Coordinator will be the designated coordinator for Thomas Jefferson University Department of Emergency Medicine Warm Handoff Grant Project. This is a 6 month to 1 year grant funded position through the Philadelphia Department of Public Health (PDPH). In this role, the Project Coordinator will report to the project lead and manager and facilitate CRS staff in implementation, monitoring, and evaluation needs of warm handoff procedures and protocols, in order to increase successful warm handoffs of OUD patients from our EDs.
- Interacts with co-workers, visitors, and other staff consistent with the Jefferson values.
- Coordinates, monitors, and assists with all data collection and compiling of information required for internal and external data reports;
- Conducts and develops surveys of OUD patient population and ED clinicians to help identify gaps, and investigate new opportunities to improve the OUD resources that TJU can provide;
- Completes and submits quarterly and annual reports in conjunction with the Project Team and with the oversight of the Project Director;
- Oversees CRS team and delegates any issues, concerns, questions as well as feedback to appropriate Project Team member for applicable handling;
- Interfaces with Telehealth team for effective and efficient coordination of all CRS staff as it relates to orientation, onboarding, training, resources, etc.;
- Liaises with TJUH Social Work team as point of contact for streamlined coordination of care in and outside of the ED;
- Works as a direct liaison with PDPH for communicating any and all updates, workflow or workforce delays, and to ensure timely conveyance of all metrics and deliverables;
- Provides technical assistance to TJU EPIC EHR team to communicate and escalate modifications to the dashboard and/or reports;
- Develops and refines public awareness and educational materials of warm handoff protocols and resources for ED and CRS staff, as well as for various health professions’ educational programs at TJU;
- Identifies and evaluates program effectiveness, outcomes, strengths and weaknesses;
- Attends and represents TJU ED at both TJU and city-wide Opioid Task Force meetings;
- Disseminates findings related to research opportunities, as well as for both internal and external partners and stakeholders.
OTHER FUNCTIONS AND COMPETENCIES needed in addition to Essential Functions:
- In this role, the coordinator will be expected to quickly learn and adapt to the Jefferson and Philadelphia OUD treatment ecosphere during their time in this position;
- Ability to practically apply public health approaches and social determinants of health;
- Ability to effectively network with internal and external partners and readily identify appropriate resources;
- Exercise judgement with regard to PII and PHI and sensitive information, as well as HIPAA;
- Practice effective communication skills, both written and oral;
- Be able to prioritize and work independently in the absence of continuous micro supervision.
- Master’s degree in Public Health preferred, with public policy, public administration, or criminal justice considered.
- Previous working experience to address the opioid crisis, and/or capstone thesis, clerkship, or volunteer experience also a plus.
- Have a basic understanding of the opioid epidemic in Philadelphia and the impact on health systems, emergency departments, communities and individuals;
- Basic understanding of OUD, MAT, warm handoffs, harm reduction principles, the roles of CRS, and telehealth;
- Knowledge of principles and practices of strategic planning;
- Experience in program evaluation and statistical analysis, data surveillance and strong analytical skills; experience with SPSS preferred;
Jefferson Health delivers state of the art healthcare services to patients throughout the Delaware Valley and southern New Jersey. Jefferson (Philadelphia University + Thomas Jefferson University) provides more than 8,400 students from nearly 40 states and 40 countries with 21st century professional education. Combined, we have over 30,000 employees.
Jefferson Health, with 14 hospitals (seven are Magnet designated by the ANCC for nursing excellence) and 40+ outpatient and urgent care locations, offers a broad range of primary and complex, highly specialized care that touches the lives of more than four million patients annually. U.S. News & World Report has ranked Thomas Jefferson University Hospital among the nation’s best in eight specialties. Jefferson Health also includes the NCI designated Sidney Kimmel Cancer Center; it is one of only 70 such centers in the nation.
Thomas Jefferson University has ten colleges and three schools that offer more than 160 undergraduate and graduate programs. Our University is dedicated to inter-professional and transdisciplinary approaches to learning that offer a vibrant and expandable platform for professional education. Through this unique model, we are preparing our students for current and yet to be imagined careers.
As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.
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