The Performance Improvement Analyst supports improvement initiatives to sustainably improve the performance of departments and processes in the domains of people & collaboration, quality outcomes, service and access, patient satisfaction, resource management and growth.The PI Analyst supports the department in designing, planning, implementing, and tracking of short and long term improvement initiatives that have a beginning and an end, with specified deliverables. The PI Analyst leads the documentation from process improvement events by digitizing value stream maps, process maps, standard work, and other information.

The PI Analyst collects data from observations, manipulates databases to produce analyses, and creates automated dashboards. The PI Analyst supports the creations of presentations for leadership and improvement projects. The PI Analyst maintains various Performance Reports by coordinating data and narrative updates, as well as ensuring quality control of document.

The scope of activities for this role includes: developing collaborative customer relationships, implementing lean design while developing business solutions with clinical stakeholders, overseeing and facilitating projects, and analyzing data obtained from numerous information systems, including providing judgment necessary to determine the accuracy and applicability of the information.

Minimum Education: Bachelor’s Degree required Master’s Degree preferred in or progress (Industrial Engineering, Health Administration, Business Administration) Minimum Experience/Knowledge: 0-2 years Minimum Experience (academic or through internships) in process improvement (Lean, Six Sigma) and project management. Proficient PC skills. Working knowledge of databases, spreadsheets, word processing and statistical software programs. Knowledge of business (operational, clinical and financial) statistics and data analyses techniques. Ability to manage and analyze data. Strong analytical thinking and problem-solving skills Preferred Lean experience in an Academic Medical Center. As part of Keck Medicine of USC, USC Verdugo Hills Hospital is the only community hospital in the Foothills area of Los Angeles backed by an academic medical center. With its 40-year legacy of personalized care from expert physicians, experienced nurses and a dedicated staff the community has come to know and trust, USC–VHH brings patients the latest medical advancements and 24/7 emergency services. Join this world-class team providing highly-specialized care, up-to-the-minute research and innovative clinical trials. The salary range for this position is $68,400 - $80,000. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

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