Pediatric Call Center Triage & Scheduler (Full Time)

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LifePoint Health
Published
March 24, 2021
Location
Winchester, Kentucky
Job Type

Description

Pediatric Call Center Triage & Scheduler (Full Time) in Winchester, KY at Clark Regional Medical Center

Date Posted: 3/24/2021

Job Snapshot

Clark Regional Medical Center

About Us

Clark Regional Medical Center is a 79-bed acute care hospital that is Joint Commission Accredited. Clark Regional Medical Center opened a replacement facility in 2012, and offers an extensive list of services. For more information on Clark Regional Medical Center please visit:
http://www.lifepointhealth.net/serving-communities/our-communities/clark-regional-medical-center

Job Description

Clark Regional Medical Center

Making Communities Healthier with Comprehensive Care...

 

You can get to know who we are and what truly makes us different by our mission, 'Making Communities Healthier'.  As health care evolves, Clark Regional Medical Center is transforming patient safety and quality care - pushing the limits and paving the way to establish new practices and set new standards.  We believe in putting the patient at the center of everything we do.  We are developing the most innovative patient experiences with our constant investment in continuing education and leadership development programs.

 

We want you on our team...Clark Regional Medical Center located in Winchester, a 15 minute drive from Lexington, KY is searching for a full-time, Pediatric Call Center Triage & Schedular to join our Physician Services team in triaging pediatric patient tehelphone calls and providing clinical expertise when appropriate.  Employee will answer multiple incoming telephone lines and obtain necessary personal and clinical information to ensure patient's needs are addressed.

 

We are committed to serving the needs of our community and our region with exceptional quality and we are passionately focused on our patients.  We consider quality more than just a set of criteria.  It is a way of life for Clark Regional, encompassing everything we do.  This is an exciting time to join our team as we continue to grow and expand with new services.

 

At Clark Regional, we believe in building careers.  That is why we offer an excellent tuition reimbursement program, competitive pay, a generous paid time off program, flexible spending account plan, choice of health insurance plans, dental, vision, life, disability plans, discounts in our café and various discounts in our community, traditional and Roth 401 (k) plans with a match, and free parking on our beautiful campus.

 

Simply put, our employees are the heart and soul of our organization.

 

Essential functions of position include, but are not limited to:

 

Adhers to the policies and procedures set forth in the Revenue Cycle Guidelines: Best Practices as defined in Business Practices Secton 1.2 Etiquette and Telephone comminication; and Revenue Cycle: Scheduling and Patient Pre-Visit Financial Clearance Section 2.1

Answer incoming telephone calls following the best practics of AIDET customer service as first point contact

Triage patient calls and ensures appropriate appointment scheduling

Other related duties within the designated scope of practice.

Job Requirements

Education: High School diploma - required

Certification/License: One of the following required: CMA, LPN, SRNA

LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status or any other basis protected by applicable federal, state or local law.

LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

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