Patient Reception-Outpatient Access Services

Written by spartanburg - - Comments Off on Patient Reception-Outpatient Access Services
Spartanburg Regional Medical Center
Published
March 24, 2021
Location
Spartanburg, South Carolina
Job Type

Description

Patient Reception-Outpatient Access Services

  • Spartanburg, SC
  • Spartanburg Medical Center
  • Outpatient Access Services
  • Full-Time - Days (weekends as needed) - 8a-5p Mon-Fri, Weekends and Holidays as Assigned
  • Administrative/Clerical
  • Job Grade 005
  • Req #: 38953

Summary

Position Summary

Patient Escorts are part of Patient Access Services and are responsible for providing information, directions, and physical assistance to customers.  Duties include but are not limited to escorting patients to designated location, notifying the department of the patients’ arrival and when requested signing the patient in on the departmental log.  Patient Escorts also provide training to assigned volunteers in all aspects of patient escorting duties. Other job duties as assigned by leadership.

Minimum Requirements

Education

  • High School Diploma or GED

Experience

  • Three to six months in a medical and/or customer service setting
  • Ability to read, write and effectively communicate in English

License/Registration/Certifications       

  • N/A

Preferred Requirements

Preferred Education

  • High School Diploma or GED

Preferred Experience

  • Six months to one year in a medical and/or customer service setting
  • Ability to read, write and effectively communicate in English

Preferred License/Registration/Certifications   

  • N/A

Core Job Responsibilities

  • Possess excellent customer service skills
  • Function effectively in stressful and demanding conditions
  • Demonstrate impeccable interpersonal, organizational, verbal and written communication skills
  • Escorts patients to designated areas in a punctual and timely manner
  • Respects and protects patient confidence and hospital confidentiality by keeping all sensitive and patient information private
  • Ability to work effectively within role independently and with other team members
  • Educate assigned volunteers on all Patient Escort responsibilities
  • Serve as a liaison between Patient Access and receiving modality
  • Other duties as assigned

Additional Information

Spartanburg Regional is an integrated healthcare system that provides care from birth to hospice. As a a partner with the community for 90 years, we have earned a reputation for technological excellence. With more than 5,600 employees, Spartanburg Regional prides itself in being one of the most recognized healthcare facilities in Upstate South Carolina. A long list of accolades and accomplishments keep our employees proud. We believe the pride and quality in our organization is the result of a focused effort of our staff and resources.

Share:

1

Join our talent network to stay connected and hear about new opportunities.

Interested in working for Spartanburg Regional Healthcare System?

Join our talent network to stay connected and hear about new opportunities.

Related Jobs

Comments are closed.