Patient Access Supervisor

Written by Mount Nittany - - Comments Off on Patient Access Supervisor
Mount Nittany Health
January 11, 2022
State College, Pennsylvania
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Patient Access Supervisor

Job Locations US-PA-State College | US-PA-Bellefonte
ID 2021-2596 Mount Nittany Health Entity Mount Nittany Medical Center Department PATIENT ACCESS Category Professional (Non-Clinical) Type Full-Time Primary Shift Day Schedule 8 hr shifts Weekends No Weekends Holidays No Holidays

Why Mount Nittany Health?

At Mount Nittany Health, we provide high-quality patient care with a unique combination of the latest in clinical technology and compassionate medical professionals. We are committed to improving both the quality and availability of healthcare in our region and seek to hire only the best to support the communities we serve.


The Supervisor assumes responsibility to manage the shift to shift operations of the department to provide high quality work in a safe environment. The Supervisor aids to develop staff; collaborates with multidisciplinary professionals; and provides service excellence. This individual remains competent in the area of practice and is able to take on staff assignments as needed.




1) Bachelor Degree or equivalent combination of education and/or experience.

2) Medical Terminology training. If no prior medical terminology training/experience must satisfactorily complete a Medical Terminology course within three months of start date.




1) Three years previous healthcare related or public contact and customer service experience required.

2) Three years supervisory experience preferred.

3) Microsoft Word and Excel experience required.

4) Meditech system experience preferred.

5) Statistical reporting experience preferred.


Knowledge, Skills, Abilities


1) Ability to perform all duties of the Patient Access Department.

2) Demonstrated leadership and interpersonal skills.

3) Ability to work effectively under stressful situations.

4) Demonstrated oral and written communication skills.

5) Must have the ability to organize and prioritize workflow.

6) Ability to function in an independent manner with little or no need for direct supervision.

7) Effectively communicates verbally with patients, physicians, visitors, co-workers and supervisors.

8) Ability to document data and other information.

9) Ability to read and interpret written communication.

10) Ability to speak, read, and write the English language.

11) Conducts business in a professional and cordial manner that upholds the integrity and reputation of Mount Nittany Medical Center.

12) Knowledge of human resource laws and regulations as they relate to the management of staff.


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