At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.
Position Summary: The Paramedic, Lifeflight of Maine is responsible and accountable for transporting and stabilizing critically ill or injured patients from on scene calls and inter-facility transports to tertiary care institutions. The Paramedic, Lifeflight of Maine is required to plan and provide care based on his/her assessments of critically ill patients working under the standards and protocols approved by the Medical Director. Use of these standards and protocols may require implementation of critical care therapy without the presence of a physician, but with contact through telephone or radio. This includes the performance of invasive procedures, interpretation of diagnostic studies, and the administration of appropriate medications and IV fluids in accordance with established medical protocols and EMS protocols. The Paramedic, Lifeflight of Maine is a part of a team with the RN, Lifeflight of Maine, who together act as the patient’s advocate and liaison with pre-hospital care providers to assure air transport safety. The Paramedic, Lifeflight of Maine is responsible and accountable for knowledge and care of air medical equipment, communications by radio, telephone, dispatch protocols and EMS system.
Duties and Responsibilities:
Demonstrates Competency in the Following Areas:
1. Maintains skills through mandatory participation of education requirements and successful completion of required competency skills annually.
2. Provides a minimum of five hours annually teaching and/or facilitating required educational requirements and skill competencies.
3. Shows no evidence of compromised patient care or inappropriate assessments, planning and implementation following medical protocols.
4. Serves as a resource for plan of care development, coordination and assistance with intervention delivery.
5. Demonstrates leadership and team building among transport team and with referring hospital staff.
6. Regularly assists colleagues in development and application of conflict resolution and self-direction skills.
7. Fosters an environment of professional practice and encourages all staff to utilize maximum capabilities.
8. Demonstrates leadership in the quality improvement activity.
9. Fosters an environment of open, supportive and productive interpersonal communication.
10. Interacts effectively under stress.
11. Acts as a role model for effective communication, suggesting alternative methods to communicate if conflicts arise
12. Utilizes a constructive approach to interact and give feedback to other team members.
13. Receives positive ratings from colleagues, patients, families, referring staff, and physicians regarding their interactions with air medical crew member
14. Demonstrates leadership in seeking alternative methods of delivering care/services in order to improve quality and/ or reduce cost.
15. Demonstrates the ability to maintain a level of physical fitness, agility and adaptation to a wide variety of stimuli and stress, that ensures the safe function in and around the helicopter, scene sites and harsh environmental conditions when transporting patients.
16. Passes physical exam annually and consistently meets weight limitations and physical agility and strength requirements
17. Active participant in appointed committee.
18. Customer Service: Interacts with all individuals in a consistent manner, providing attention, support, and assistance to foster an environment of exceptional personal service.
a. Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all internal and external customers at all times.
b. Consistently initiates interaction to provide assistance to individuals who may not be direct customers of the employee (i.e. asks patients who appear to be lost if they need assistance in finding their way).
c. Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a resolution to the customer’s problem.
d. Conducts all work activities with respect for coworkers, including the maintenance of a pleasant and professional environment, fostering calmness during stressful situations.
e. Interacts with supervisory personnel in a professional, supportive and courteous manner, venting emotions appropriate to time and place.
f. Demonstrates a commitment to service by consistent attendance and punctuality, scheduling absences according to departmental requirements, and incurring unplanned absences only when unavoidable circumstances exist.
19. Adheres to dress code, appearance is neat and clean.
20. Completes annual education requirements.
21. Maintains regulatory requirements.
22. Reports to work on time and as scheduled, completes work within designated time.
23. Wears identification while on duty, uses computerized punch time system correctly.
24. Completes inservices and returns in a timely fashion.
25. Attends annual review and department inservices, as scheduled.
26. Attends at least 75% staff meetings annually. Reads and returns all monthly staff meeting minutes.
27. Represents the organization in a positive and professional manner.
28. Actively participates in performance improvement and continuous quality improvement (CQI) activities.
29. Complies with all organizational policies regarding ethical business practices.
30. Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department.
31. Confidentiality: Maintains confidentiality of information at all times.
a. Consistently maintains confidentiality of all information gained during the course of employment, respecting the privacy of others.
b. Understands and maintains the confidentiality of information communicated directly from the supervisor, including discussions of a counseling nature.
c. Follows policies and procedures related to medico legal matters, including confidentiality, amendments of medical records, patient rights, medical records as legal evidence and informed consent
d. Copies records according to policy, assuring the appropriateness of the individual requesting information from the record prior to copying, faxing, or phoning any portion of the record.
32. Safety: Demonstrates an understanding of fire and electrical safety, infection control, body mechanics, and related areas, as appropriate to position.
a. Attends mandatory in-services on fire safety, electrical safety, infection control, and body mechanics. Successfully completes competency-based training in each area.
b. Follows all employee health procedures, incident reporting, and infection control requirements at all times, as appropriate to the position.
c. Uses proper body mechanics at all times as required by the physical demands of the position.
d. Maintains a safe work environment and performs duties of the position in a manner consistent with ensuring the safety of self and others.
e. Identifies safety needs in areas outside own work environment, recommending corrective action as appropriate.
33. Expense Control: Performs job duties in a manner that maximizes expense control.
a. Uses supplies, equipment, and utilities in an expeditious manner
b. Consistently recommends methods to control costs while maintaining a high degree of customer service.
c. Performs job tasks efficiently and effectively resulting in no unplanned overtime.
• Current licensure as a Paramedic in Maine.
• Bachelors preferred.
• 2-3 years recent and relevant Critical Care/Emergency experience. Must demonstrate primary patient responsibility in the following areas: cardiac arrest, multi-system trauma management including shock and severe head injury. Other patient responsibilities include: complex cardiac patients requiring hemodynamic monitoring, IABP management, and respiratory complications requiring mechanical ventilation are all preferred.
• Current American Heart Association Healthcare Provider BLS, ACLS, PALS, PHTLS/BTLS advanced required.
• FPC/CCEMT-P preferred.
• Previous Flight Paramedic experience is preferred.
• Must meet physical requirements of LifeFlight.
• Must demonstrate excellent communication and written skills.
• Must demonstrate excellent leadership and public relation skills.
• No active disciplinary actions currently on applicant’s employee record.
• Demonstrates a clear understanding of LifeFlight/CMMC’s mission and goals.
• Must be willing to complete required training for Paramedic, Lifeflight of Maine.
• Demonstrates a willingness to work as a team member to fulfill the missions of LifeFlight.
• Must have a valid driver’s license and passport.
• Able to effectively communicate in English, both verbally and in writing.
• Strong written and verbal skills.
• Additional languages preferred.
• Basic computer knowledge.
• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.
If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!
AT CENTRAL MAINE HEALTHCARE YOU ARE AT THE CENTER OF EVERYTHING WE DO
Our why, our purpose, drives every decision and action we take as a healthcare system. We strive everyday to deliver exceptional care, and to improve our community. We are a non-profit organization that is breaking the traditional healthcare mold by bringing our patients and their family’s high value, low cost, and award-winning care while focusing on creating an exceptional experience for them; all within their communities. To accomplish this, we only hire individuals who are committed to excellence, who embody the principles of our CMH Experience Service Standards, and who are ready to step in and help their fellow team members achieve those exceptional results for our patients, their families, and the community.
Central Maine Healthcare System
The organization is broad in its footprint, with three (3) hospitals in Bridgton, Lewiston, and Rumford, and over 75 individual practices within our Medical Group. Lewiston’s Central Maine Medical Center is a certified and award-winning level two trauma center, along with our Central Maine Heart and Vascular Institute and the upcoming highly anticipated launch of our comprehensive state of the art cancer treatment center. Both Bridgton and Rumford Hospitals are four (4) star accredited acute care hospitals, and our Medical Group and Maine Urgent Care Centers have won multiple awards within their specialties. As a system we are a six-time winner of the Leapfrog Safety A Rating since 2019, representing some of the highest quality care and outcomes nationwide. Our awards and accolades are only possible as a result of our commitment to culture, and a focus on safety and inclusion, in each of our patient’s experiences and in the experiences we create within our teams.
If you are a person who is looking for a way to give back to your community, to help improve the lives of patients or those who care for our patients, want to be part of a growing organization that is setting the bar for Maine healthcare, apply to join Central Maine Healthcare today!
Diversity and Equal Employment Opportunity
CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.