OR Liaison, High Point Medical Center

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Wake Forest Baptist Health
April 9, 2021
Wake Forest, North Carolina
Job Type


Job Description
Job Title:
OR Liaison, High Point Medical Center
Job ID:
Full/Part Time:
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Major Duties

Wake Forest Baptist Health is a pre-eminent academic health system based in Winston Salem, North Carolina. Wake Forest Baptist’s two main components are an integrated clinical system- anchored by Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston Salem – that included Brenner Children’s Hospital, five community hospitals, and more than 350 primary and specialty care locations and more than 2,500 physicians; and Wake Forest School of Medicine, a recognized leader in experimental medical education and groundbreaking research that include Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Job Summary:

Coordinates and oversees daily activities between the OR and Sterile Processing Department (SPD) to facilitate efficient case flow. Responsible for assisting in projects and process improvement initiatives. Promotes customer service/satisfaction through
training, education, and problem resolution.



  • High School Diploma or GED General Studies Required
  • Associates in an appropriate discipline Preferred


Certifications and Licensures:

  • Certification in sterile processing/central sterile from CBSPD or IAHCSMM Required*


  • Must successfully complete the certification within one (1) year from date of hire.



  • If certification in sterile processing/central sterile from CBSPD or IAHCSMM: Two (2) years of relevant experience required.
  • If no certification at time of hire: Three (3) years of experience as a Sterile Processing Technician or Surgical Technologist required.

Additional Knowledge, Skills, and Abilities:

  • Requires thorough working knowledge of Microsoft Office applications and is capable of learning software programs and/or hardware as needed.
  • Ability to build and maintain relationships.
  • Strong customer service skills
  • Excellent communication and problem solving skills.


Job Specific Duties

OR Sterile Processing Support
Ensures continuity and quality of surgical procedures by providing support services in the operating room. Assists the operating room staff in preparing the O.R. suite for surgery by assisting in instrument and case cart completion. Transports sterilized instrumentation to the operating rooms as needed. Assists in removing soiled or un-sterile instrumentation and scopes from the operating room.
Always communicates in a professional manner to all hospital staff and company employees. Communicates with OR staff prior to the cases to ascertain specific instrument and supply needs and ensures these items are available. Communicates with OR and
SPD leadership on preference card changes. Provides daily communication with OR management and SPD leadership on instrument needs turn overs, and frictions. Follows chain of command within hospital regarding problems or issues to ensure proper communication and resolution. Resolves issues or offers alternatives when necessary.
Equipment Sterilization
Ensures quality of care by cleaning, and maintaining hospital instrumentation by following manufacturers IFUs per contract deliverables. Collects and transports appropriate instruments to the designated cleaning area as needed. Verifies that required
instrumentation has been sterilized and is available for next-day, call or weekend cases. Places instrumentation in appropriate containers using correct count sheet.
Completes documentation as required for inventory/equipment requests, instrument sets, etc. Meets and works with Operating Room staff and surgeons.
Performs daily required audits to include Case cart audits, Room visits for OR frictions, Post case cart audits, and Tray Audits.
Knowledge of Instrumentation
Demonstrates knowledge and understanding of the application/use of instrumentation. Reports broken instrumentation to appropriate member of management.
Special Projects
Performs special projects in the OR and SPD as needed.
Departmental Orientation
Assists in orientation of new employees to each work area and overall department orientation
Willingly accepts assignments and performs effectively on a daily basis. Shares knowledge with co-workers through open communication and continuous upgrading of skills.
Upholds a professional working relationship at all times and adheres to department rules. Practices teamwork and adheres to Standards of Behavior.




How to Apply

To apply for this position, please click on the "Apply Now" button on this page.  You must complete the application process and then submit your application by clicking on the "Submit" button located at the bottom of the page titled "Submit Online Application". You will receive the following message once you hit the submit button: "You have successfully submitted your job application".

Computers are available for applying within the lobby of the Human Resources Department located at 1920 West First Street, (on the corner of Miller and First Street) Winston-Salem, North Carolina  27104. You may also call our office for assistance at (336) 716-6464.  Office hours are Monday-Friday, 8:00am-5:00pm.

If you are an individual with a disability and need reasonable accommodation to participate in the application process, please contact our Supervisor of Office Services by phone (336) 716-3367 or email at accommodationrequest@wakehealth.edu.

Equal Employment Opportunity

It is the policy of  Wake Forest Baptist Medical Center to administer all educational and employment activities without discrimination because of race, sex, age, religion, national origin, disability, sexual orientation, gender identity or veteran status (except where sex is a bona fide occupational qualification or a statutory requirement) in accordance with all local, state, national laws, executive orders, regulations, and guidelines.

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