Medical Secretary II
Job ID: 92783
Area of Interest: Clerical
Location: Towson,MD US
Hours of Work: 7:30 – 4pm
Job Facility: UM St. Joseph Medical Center
Employment Type: Not Indicated
What You Will Do:
The Medical Secretary II performs all secretarial functions to include but not limited to answering phones, taking messages, scheduling appointments, maintaining files, edit and proofread materials, distributing correspondence. The Medical Secretary II is responsible for monitoring patient check in and check out and performing other duties as assigned.
COMMUNICATIONS AND COLLABORATION: Protects the privacy and confidentiality of patients and employees. Addresses patients, families, visitors, co-workers and physicians with courtesy and respect. Respects patients’ rights by addressing patient by name and maintaining confidentiality. Collaborates with the patient, significant others, and ancillary departments to become a multidisciplinary healthcare team whose goal is to provide care that is continuous and well-coordinated. Accurately maintains charts, files, and identification numbers. Obtains, verifies and documents required patient information.
PATIENT SUPPORT: Responsible for patient check-in and discharge, scheduling.
PRIMARY CARE OFFICE REGISTRATION: Facilitates an efficient and professional registration process through the attainment of demographic and financial information, via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis. Responsible for entering information accurately in both the Medical Records and Patient Billing systems. Ensures completion and accuracy of all registration forms and documents and schedules follow-up visits into proper systems. Prints daily clinic schedules, prepares new patient information packets, answers telephone and triages calls/questions as appropriate. Collects physician practice authorizations, enter appropriate information in both registration/billing systems. Instructs patients to obtain referrals as needed. Assists with follow up directly with referring physician office as needed. Explains general policies related to registration, co-payments, referrals, pre-authorizations, and deductibles as well as policies related to physician billing and different specialty services within UMSJMG.
What You Need to Be Successful:
* High School Diploma or GED (Required)
2 year / Associate’s Degree (Preferred)
Certification / Licensure / Registration
Not Applicable – No Certification and Licensure Requirements required or preferred
Experience and Skills
*0 – 1 year Related experience (Required)
Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, General
Clerical Skills, Basic Computer Skills, Multi Line Telephone Operational Skills, Excellent Organizational Skills,
Strong Customer Services Skills
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Hi, my name is Paul Palumbo and I'm a respiratory therapist here at St. Joseph's Medical Center. Give you a brief over our department. It's a great department to work for with a fantastic team who always looks out for each other. We get to see a lot of the hospital working in the ICUs, Intermediate Care step-down units, PACU, Emergency Department. I think a great candidate for our department would be somebody who's a team player. We really do treat each other like family. Also somebody who likes to share their knowledge of respiratory therapy and care for their patients at the highest level. What's exciting about our department is that we get to see a lot of the hospital. and we also have a lot of room for advancement. Personally in a year or so that I've been here, I've been able to move into a Charge Therapist role, also an Oriented Therapist role, and be able to experience special procedures like EBUS bronchoscopies and all kinds of other neat things.
We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. EEO IS THE LAW