Medical Concierge RN 7132
VAIL · 7132 NURSE NAVIGATION PROGRAM
PRN/Pool Position, On-Call - Various Shifts, TBD
Req # 10232
The Medical Concierge RN works with the Vail Health Major Donor Recognition Program to provide assistance to the recipients of this program in meeting their health care needs. The Medical Concierge RN serves as the primary contact for the recipients of the program and acts as a liaison and support for referrals, scheduling, personal attendance, and follow up for health care services.
ESSENTIAL JOB FUNCTIONS:
Offers immediate access to recipients enrolled in 24/7 services program, for purposes of referrals to appropriate health care provider or facility.
Coordinates and facilitates timely, safe and efficient care between patients and health care provider and/or facility.
Assists and facilitates with scheduling functions, admissions and paperwork process, along with patient and staff.
Responsible for periodic visitation and rounding of patients presenting to Emergency Department and In-Patient areas.
Maintains appropriate call logs and/or chart documentation as necessary.
Assists with preparation of periodic reports related to 24/7 operations, quality and performance.
Responsible for being on-call after-hours, holidays and weekends as designated by manager, for the purpose of providing “round-the-clock” availability to patient population.
Acts as a liaison and patient advocate between VVMC and Donor Program recipients.
Along with 24/7 team, institutes practice changes based on findings from clinical monitoring, the evaluation process, recommendations, and research data.
Role models the principals of a Just Culture.
Perform other duties as assigned. Must be HIPAA compliant.
Minimum of 5 years hospital experience within Vail Health organization is required.
Licensed as a Registered Nurse in the state of Colorado or from a valid compact state required.
Current Valid Driver's license and ability to pass Vail Health's Department of Motor Vehicle Report criteria.
Basic Life Support (BLS) by The American Heart Association required.
Minimum of Associate Nursing Degree for positions hired after 07/01/2018.
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