Medical Administrative Assistant

Written by jtranford - - Comments Off on Medical Administrative Assistant
Harbor Health
Published
July 13, 2021
Location
Mattapan, Massachusetts
Job Type

Description

Medical Administrative Assistant

FT 40 HRS

Hyannis, MA, US

12 days agoRequisition ID: 1514

The Medical Administrative Assistant provides clerical and administrative support to the Health Center and patients. This position is 40 hours weekly, Monday through Friday, 8:00 AM to 4:30 PM, subject to change as clinic needs change.

Essential Functions:
• Responds to incoming calls in the Family Practice Dept. and triages messages and/or transfers appropriately.
• Schedules appointments for patients as necessary.
• Verifies patient/provider/care team information.
• Obtains information about referrals, prescription refills, and requests for lab results.
• Performs clerical duties for the department, which may include faxing, photocopying, sorting, and delivery of mail, reviews and ensures appropriate flow of documents.
• Requests and confirms medication refill requests.
• Processes Medical PT-1 (Patient Transportation) and PA (Pre- Authorization for medication), tracks Data for Grant Purpose such as Fit test etc. and answers EMR Task box.
• Obtains Urgent and Emergency Consult Notes.
• Documents results received and orders obtained, such as x-rays, etc. in Order Management.
• Documents ER follow up, Hospitalization and other medical visits or events.

Required/Preferred Education, Experience and Skills:
• High school diploma/GED
• 2 years of professional experience providing administrative support in a clinical setting
• Excellent customer service skills both in-person and on the telephone
• Excellent verbal and written communication skills and excellent organizational skills
• Proven basic skills with Microsoft office products Outlook, Excel, Word
• Priority setting skills, able to handle stressful situations in a calming manner
• Knowledge of Medical Terminology
• Medical Administrative Assistant Certificate preferred
• Medical Assistant Certification and/or experience preferred
Bilingual English/Portuguese highly desired or English/Spanish.  

Harbor Health is an Equal Opportunity Employer M/F/V/D. 

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