Manager, IT Rev Cycl Applications

Written by vail - - Comments Off on Manager, IT Rev Cycl Applications
Vail Health
October 6, 2021
Vail, Colorado
Job Type


Manager, IT Rev Cycl Applications 8231

Vail, Co
180 South Frontage Road West | Vail, CO 81657
Information Technology
Full-time (Year Around), Days
Posted 09/30/2021
Req # 11129
Min:$45.62 Max:$84.73
To us, it's about living life to the fullest while serving our patients, teammates, neighbors and friends. We are dedicated and passionate in everything we do, seeking challenge and appreciating the routes that got us here. Whether our path is clinical or not, we all came to find balance and meaning in our lives within the work we are passionate about and the adventures we live.
  • POSITION PURPOSE: Two to three sentences describing the overall purpose of the position.
    • Responsible for managing the design, configuration, implementation and integration of all revenue cycle activities for Vail Health’s revenue cycle applications. This position combines managerial responsibilities with in-depth hands-on technical expertise to include managing IT staff, user support, interfaces, managing software and hardware upgrades, interfaces and implementation of new hardware and software systems.
  • ESSENTIAL JOB FUNCTIONS: Maximum of ten functions in order of percentage of time spent on functions from longest to shortest; do not list anything that does not represent at least 10% of the job’s time. Please include supervisory responsibilities.
    • Plans, manages, directs, and coordinates all activities to ensure a stable revenue cycle information environment, efficient workflows, and responsiveness to achieve enterprise goals and business strategies across the organization.
    • Acts as point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates.
    • Manages projects and workloads to ensure timely implementation, effective resource utilization, and alignment with enterprise strategic and operational priorities.
    • Negotiates resolution of conflicting requirements across agencies and/or departments.
    • Participates in and fosters adoption of IT governance process and change control.
    • Facilitates building, planning, problem solving, and prioritization discussions with application teams, information technology specialists, financial operations, and leadership.
    • Develops relevant metrics and measures and publishes the performance of the services provided while enabling continuous improvement activities in collaboration with peer groups.
    • Manages project personnel and vendor resources based on assigned duties and scope of authority to ensure projects complete on schedule and within budget.
    • Maintains an in-depth understanding of the organization’s financial and technical systems interdependencies.
    • Manages delivery and service level agreements (SLAs) by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for financial applications.
    • Supports the creation of financial software system training materials.
    • Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team.
    • Works closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies.
    • Reviews reports to ensure the integrity of shared financial application systems and makes recommendations for improvements to data management use.
    • Role models the principles of a Just Culture and Vail Health Values.
    • Perform other duties as assigned. Must be HIPAA compliant.
  • This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
  • MINIMUM QUALIFICATIONS: Requirements - Required and/or Preferred
    • Experience:
      • Minimum of two years of leadership experience required
      • Minimum of five years of experience managing financial application implementations including resource management in a healthcare environment required
      • Experience in Cerner Revenue Cycle Management preferred
      • Familiarity with health information technology and related regulatory requirements preferred
      • Understanding of and experience with applications lifecycle and development methodologies
      • Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude
      • Highly self-motivated, directed, and change oriented
      • Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately
      • Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
      • Project management experience preferred
    • License(s):
      • N/A
    • Certification(s):
      • N/A
    • Computer / Typing:
      • Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Must have an aptitude for understanding computer software and hardware and the ability to self-instruct and teach others.
    • Must have working knowledge of the English language, including reading, writing, and speaking English.
    • Education:
Benefits Summary: This position offers a robust benefits package including Medical, Dental, Vision insurance, 403(b) retirement plan with up to 5% retirement deferral match, paid time off, tuition reimbursement, student load assistance, childcare assistance, life and disability insurance, employee assistance program, annual bonus potential, amongst others.
As a condition of employment, Vail Health requires COVID-19 vaccination of all clinical and non-clinical staff.
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