Manager, Clinical Strategy and Efficiency

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ChenMed
Published
October 12, 2021
Location
Miami, Florida
Job Type

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Manager, Clinical Strategy and Efficiency

Location Miami, Florida, United States of America Category Information Technology Job Id R0020398

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We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Manager, Clinical Strategy and Efficiency (CSE) is responsible for providing actionable insights on clinical and operational outcome metrics to contribute to the success of a medical center’s performance. The incumbent serves as the primary analytics consultant to our Divisional/Regional/Center and Clinical, Network, Finance, and Operations leadership and will make data-driven strategy recommendations in the Medicare Advantage and healthcare industry.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Provides independent analysis and consulting to assist centers across the ChenMed enterprise with clinical, operational, and cost saving performance improvement.
  • Uses data to create and direct innovative, thoughtful, and cost-effective strategies, formulating actionable recommendations and requirements for successful execution.
  • Partners with Clinical, Network and Operational stakeholders to proactively measure and improve quality, patient outcomes and total cost of care performance.
  • Prepares and analyzes clinical and operational data to develop material presented to executive management.
  • Tracks performance of Key Performance Indicators (KPIs) for assigned Divisions/Regions/Centers. Assists in the design and evaluation of company KPIs for potential replacement or evolution as the company grows.
  • Leverages data analytics and medical modeling to provide insight into new and existing processes and business opportunities. Tests and tracks efficiency of new multi-pronged strategies.
  • Acts as data liaison for leadership and stakeholders. Understands their needs and translates into reporting and analytic solutions.
  • Works with Analytics and IT teams to validate data, enhance reports and tools, and help design new products for enterprise consumption.
  • Builds strong and trusting relationships with leaders to support problem resolution and ensure overall awareness of issues and challenges.
  • Coaches leaders, physicians, and team members how to effectively use reports and data resource tools.
  • Collaborates with Divisional/Regional leaders to suggest new service lines based on utilization and region best practices.
  • Collaborates with Analytics and IT on improvement of integrated data warehouse strategy and business needs to help establish reporting consistency and alignment with data governance.
  • Maintains clear standard operating procedures (SOPs) and project-specific documentation of analytical methods used, key decisions, caveats, and data sources.
  • Leads analytical discussions on how process improvements are translating to improved results.
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to interpret the needs of the organization and communicate actionable insights through analytics
  • Analytical, independent worker, conceptual thinker, and fast learner with attention to detail and high level of prioritization, organization, and accuracy
  • Ability to build relationships with key stakeholders across the ChenMed enterprise
  • SQL knowledge is preferred; additional programming languages a plus (e.g., Python, R)
  • Strong communication skills, with experience delivering high level presentations to executives and clinicians is a must, with the ability to prepare, review, and consolidate data findings for Executive Committee
  • Ability to manage multiple projects with varying levels of complexity
  • Advanced Microsoft Excel skills including statistical modeling, vlookup and pivot tables
  • Proficient in other Microsoft Office Suite products: Word, PowerPoint, and Outlook plus database software
  • Spoken and written fluency in English
  • Willingness and ability to travel within the US up to 10% of the time
  • This job requires use and exercise of independent judgment

EDUCATION AND EXPERIENCE CRITERIA:

  • Bachelor’s degree required; additional experience above the minimum required may substitute for education on a year-for-year basis
  • MBA, MHA, MPA or advanced degree in area related to information sciences, computing, or clinical studies preferred
  • Minimum three (3) years’ progressive experience in management consulting, business development, health care, insurance, or advanced data analytics
  • Experience utilizing and developing data visualization through tools such as QlikView and/or PowerBI; statistical modeling
  • Experience in healthcare models including Medicare Advantage Programs and provider risk models preferred
  • Prior experience in strategic consulting preferred

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

The Manager, Clinical Strategy and Efficiency (CSE) is responsible for providing actionable insights on clinical and operational outcome metrics to contribute to the success of a medical center’s performance. The incumbent serves as the primary analytics consultant to our Divisional/Regional/Center and Clinical, Network, Finance, and Operations leadership and will make data-driven strategy recommendations in the Medicare Advantage and healthcare industry.

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Meet Our Team

Nestor Arias
“I love that I get to teach our clinicians and non-clinicians things that I am passionate about...I also love working for a company that truly improves the quality of life for our seniors.” Nestor Arias, Senior Training Specialist
“I truly love ChenMed’s vision and mission. It’s the right way to treat patients and the way I treat my family.”

David Guerra MD, Medical Director

David Guerra MD
Backy Miller
“I came to ChenMed because it fulfills my purpose as a person. Those who work for this company are very special, and they have the opportunity to do something life-changing.” Lynette Acosta, Center Manager

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