Wake Forest Baptist Health is a preeminent academic health system based in Winston-Salem, North Carolina. Wake Forest Baptist Health’s two main components are an integrated clinical system – anchored by Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem, Brenner Children’s Hospital, five community hospitals, more than 350 primary and specialty care locations and more than 2,500 physicians; and Wake Forest School of Medicine, a recognized leader in experiential medical education and groundbreaking research, including Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
The Licensed Clinical Social Worker for the Developmental Behavioral Pediatrics Section provides social work services and intervention, complex treatment planning, and care coordination to Children with Special Healthcare Needs (CSHCN) and their families. Identifies needed community services and refers patients in need to the appropriate service(s). Collaborates with other members of the team to affect positive patient and family outcomes. Intervenes with patients who have complex psychosocial needs, offers intervention to patients and families with psychosocial needs, and coordinates and facilitates the development of a treatment plan of care for special needs patient populations. Communicates with other staff regarding psycho-social issues that impact health condition/status, as part of individual assessment and multi-disciplinary teams.
EDUCATION / EXPERIENCE:
- Master’s degree in Social Work from a school accredited by the Council on Social Work Education (CSWE) required.
- Clinical social work experience required with three years' experience working in a mental/behavioral health setting with clinical diagnosis and treatment responsibilities.
- CPR certification required.
- Crisis Prevention Intervention preferred.
- Social work and counseling experience in a healthcare setting desirable.
LICENSURE, CERTIFICATION AND / OR REGISTRATION
- Clinical licensure (LCSW) in the state of North Carolina through the Social Work Certification and Licensure Board required.
- Certification as Accredited Case Manager encouraged.
SKILLS AND QUALIFICATIONS
- Competence related to age and developmentally appropriate care
- Demonstrates proficiency in the use of DSM 5 criteria
- Establishes positive work relationships and works to reduce work place conflict
- Demonstrates ability to work in fast paced environment with multiple interruptions
- Embraces change in rapidly changing healthcare environment
- Strong interview, assessment, organizational, and problem solving skills
- Ability to identify appropriate community resources
- Ability to work collaboratively with patients, families, multidisciplinary team, and community agencies to achieve desired patient outcomes
- Excellent interpersonal communication and negotiation skills
- Strong analytical and PC skills
- Ability to work independently as well as to develop collaborative relationships
- Ability to analyze, develop, and manage change
- Ability to work with people of all social, economic, and cultural backgrounds
- Ability to connect patients and families with necessary services
- Maintains a current working knowledge of services available in the local community
- Demonstrate patience and tact when dealing with patients, families, and other staff
- Demonstrates knowledge of healthcare regulation and funding as it impacts to delivery of patient care
Functions as a Licensed Clinical Social Worker and Case Manager.
Licensed Clinical Social Worker functions:
- Responsible for the assessment, intervention, evaluation, and documentation of all components of the psychosocial clinical needs of Special Needs patients, in individual or multi-disciplinary team settings.
- Completes psychosocial assessment in accordance with departmental and professional standards to assesses patient’s and family’s psychosocial risk factors through evaluation of prior functioning levels, adequacy of support systems, reaction to illness and ability to cope.
- Provides counseling including parent training and behavioral modification.
Case Manager functions:
- Serves as a resource for case management related to treatment decisions. Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the health care system.
- Responsible for the coordination of the treatment process. Intervenes with patients and families regarding emotional, social, and financial consequences of illness and/or disability; accesses and mobilizes family/community resources to meet identified needs.
- Assures development of a treatment care plan in collaboration with other team members.
- Collaborates and communicates with multidisciplinary team in all phases of treatment planning process.
- Collaborates/communicates with external case managers and/or external providers.
- Initiates and facilitates referrals for needed services (DSS, SSI, counseling) and therapies (OT, PT, SLP, ABA)
- Coordinates with educational services for IEPs, psychological testing
- Educates and assists families on/during the IEP process and about their legal rights.
- Facilitates safe and appropriate transfer to inpatient treatment facilities as appropriate.
- Advises families on different organizations/resources that are available in the community.
- Connects families with Autism resources such as ABC of NC, etc.
- Facilitates the Autism Community Connections Clinic to connect families with resources.
- Helps families find patient care technicians for child’s respite hours.
- Follow up calls to LME/MCO to find out if patient is on the list, qualifies for waiver(s), etc.
- Helps patients navigate the mental health care system if referred to psychiatry. Works with agencies such as Daymark, Monarch, etc.
- Assist families with alternative school placement for behavioral problems.
- Facilitates safe and appropriate placement in psychiatric residential treatment facilities if deemed appropriate. Stays in communication with these agencies for updates throughout their inpatient care.
- Works with foster care agencies.
- Helps families with Medicaid transportation so they are able to make it to their appointments on time.
- Coordinates patient and family care conferences as needed.
- Advocates for additional state and federal resources in the continuum of mental health services through collaboration with North Carolina LME/MCOs.
- Documents in the EMR/Wake One in accordance with departmental reporting standards.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency.
- Complies with requirements for job-specific competency testing and demonstrates and communicates proficiency in skills required.
Supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
Maintains current licensures and certifications.
- May be exposed to infectious and contagious diseases.
- Exposure to sights and smells associated with medical treatments in progress.
- Moderate noise environment.
- High stress levels at times.
- Subject to many interruptions.
- Subject to irregular hours.
To apply for this position, please click on the "Apply Now" button on this page. You must complete the application process and then submit your application by clicking on the "Submit" button located at the bottom of the page titled "Submit Online Application". You will receive the following message once you hit the submit button: "You have successfully submitted your job application".
Computers are available for applying within the lobby of the Human Resources Department located at 1920 West First Street, (on the corner of Miller and First Street) Winston-Salem, North Carolina 27104. You may also call our office for assistance at (336) 716-6464. Office hours are Monday-Friday, 8:00am-5:00pm.
If you are an individual with a disability and need reasonable accommodation to participate in the application process, please contact our Supervisor of Office Services by phone (336) 716-3367 or email at firstname.lastname@example.org.
It is the policy of Wake Forest Baptist Medical Center to administer all educational and employment activities without discrimination because of race, sex, age, religion, national origin, disability, sexual orientation, gender identity or veteran status (except where sex is a bona fide occupational qualification or a statutory requirement) in accordance with all local, state, national laws, executive orders, regulations, and guidelines.