Lead Distribution Coordinator

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Central Maine Healthcare
December 16, 2021
Lewiston, Maine
Job Type


  • Lead Distribution Coordinator

    • Lewiston, Maine
  • At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

    Position Summary: Under the direction of the System Director of Supply Chain, coordinates the operation of the Regional Material Services department distribution functions to contribute to meeting the mission and goals of CMHC and its affiliated organization(s), as well as the requirements of applicable federal, state, and local regulatory and /or accrediting agencies.

    Duties and Responsibilities:
    Demonstrates Competency in the Following Areas:
    1.0 Ensures that all distribution areas within the healthcare system are maintained in a neat and orderly manner consistent with generally accepted inventory management protocols or as requested by manager.
    2.0 Maintains departmental productivity measurements and adjusts resources to meet hospital and departmental standards, as requested by the System Director of Supply Chain
    3.0 Ensures Materials Management Vehicles are maintained on a scheduled basis and maintains the vehicle maintenance log
    4.0 Responsible for charitable donations from the organization assuring proper designation and maintains file of equipment/supplies and what organization it was donated to
    5.0 Conducts regional par level audits assuring stock rotation and optimizing stock levels.
    6.0 Coordinates inventory cycle counts, and assists/coordinates annual inventory processes, and maintains daily stock out reports for staff as directed. Assures product rotation, sterility and package expiration in inventory locations and par level units
    7.0 Functions as back up to routine distribution and inventory duties of System Director of Supply Chain, and assumes all functions of the inventory control coordinator and/or clinical supply coordinators as needed
    8.0 Provides ongoing training for employees including orientation and in-services according to hospital and/or departmental policy and employee and organizational needs.
    9.0 Coordinates distribution staff duty assignments for day to day distribution functions to assure timely deliveries, quality services in accordance with the daily needs of customers
    10.0 Maintains the UPS and Fed X process for incoming and outgoing shipments assuring written documentation is kept and filed per department protocol
    11.0 Coordinates, along with the System Director of Supply Chain, the disaster response efforts of the Material Services Department
    12.0 Serves as a role model for all employees by adherence to, and positive attitude towards, all hospital policies, programs, and activities.
    13.0 Seeks out, understands, listens, and conveys clearly, information, as needed, in written and verbal forms.
    14.0 Consistently demonstrates tact, courtesy, and a positive attitude in communication and interaction with other employees, visitors, physicians, and the public. At all times represents the department and the hospital in a positive manner.
    15.0 Demonstrates willingness and ability to initiate and implement and support organizational change.
    1. Customer Service: Interacts with all individuals in a consistent manner, providing attention, support, and assistance to foster an environment of exceptional personal service.
    a. Maintains a pleasant and helpful demeanor, and presents a professional appearance toward all internal and external customers at all times.
    b. Consistently initiates interaction to provide assistance to individuals who may not be direct customers of the employee (i.e. asks patients who appear to be lost if they need assistance in finding their way).
    c. Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a resolution to the customer’s problem.
    d. Conducts all work activities with respect for coworkers, including the maintenance of a pleasant and professional environment, fostering calmness during stressful situations.
    e. Interacts with supervisory personnel in a professional, supportive and courteous manner, venting emotions appropriate to time and place.
    f. Demonstrates a commitment to service by consistent attendance and punctuality, scheduling absences according to departmental requirements, and incurring unplanned absences only when unavoidable circumstances exist.

    Organizational Requirements
    Adheres to dress code, appearance is neat and clean.
    Completes annual education requirements.
    Maintains regulatory requirements.
    Maintains patient confidentiality at all times.
    Reports to work on time and as scheduled, completes work within designated time.
    Wears identification while on duty, uses computerized punch time system correctly.
    Completes inservices and returns in a timely fashion.
    Attends annual review and department inservices, as scheduled.
    Attends scheduled staff meetings and reads all monthly staff meeting minutes.
    Represents the organization in a positive and professional manner.
    Actively participates in performance improvement and continuous quality improvement (CQI) activities.
    Complies with all organizational policies regarding ethical business practices.
    Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department.
    2. Confidentiality: Maintains confidentiality of information at all times.
    a. Consistently maintains confidentiality of all information gained during the course of employment, respecting the privacy of others.
    b. Understands and maintains the confidentiality of information communicated directly from the supervisor, including discussions of a counseling nature.
    c. Follows policies and procedures related to medico legal matters, including confidentiality, amendments of medical records, patient rights, medical records as legal evidence and informed consent
    d. Copies records according to policy, assuring the appropriateness of the individual requesting information from the record prior to copying, faxing, or phoning any portion of the record.
    3. Safety: Demonstrates an understanding of fire and electrical safety, infection control, body mechanics, and related areas, as appropriate to position.
    a. Attends mandatory in-services on fire safety, electrical safety, infection control, and body mechanics. Successfully completes competency-based training in each area.
    b. Follows all employee health procedures, incident reporting, and infection control requirements at all times, as appropriate to the position.
    c. Uses proper body mechanics at all times as required by the physical demands of the position.
    d. Maintains a safe work environment and performs duties of the position in a manner consistent with ensuring the safety of self and others.
    e. Identifies safety needs in areas outside own work environment, recommending corrective action as appropriate.
    4. Expense Control: Performs job duties in a manner that maximizes expense control.
    a. Uses supplies, equipment, and utilities in an expeditious manner
    b. Consistently recommends methods to control costs while maintaining a high degree of customer service.
    c. Performs job tasks efficiently and effectively resulting in no unplanned overtime.

    Regulatory Requirements:
    • Associates Degree in business administration or distribution management preferred.
    • 5-7 years experience in material management/coordination required.

    Language Skills:
    • Able to effectively communicate in English, both verbally and in writing.
    • Strong written and verbal skills.
    • Additional languages preferred.

    • Basic computer knowledge.

    Physical Demands:
    • For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

    If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!

      Posted Yesterday
      Full time

About Us


    Our why, our purpose, drives every decision and action we take as a healthcare system. We strive everyday to deliver exceptional care, and to improve our community.  We are a non-profit organization that is breaking the traditional healthcare mold by bringing our patients and their family’s high value, low cost, and award-winning care while focusing on creating an exceptional experience for them; all within their communities.  To accomplish this, we only hire individuals who are committed to excellence, who embody the principles of our CMH Experience Service Standards, and who are ready to step in and help their fellow team members achieve those exceptional results for our patients, their families, and the community.

    Central Maine Healthcare System

    The organization is broad in its footprint, with three (3) hospitals in Bridgton, Lewiston, and Rumford, and over 75 individual practices within our Medical Group.  Lewiston’s Central Maine Medical Center is a certified and award-winning level two trauma center, along with our Central Maine Heart and Vascular Institute and the upcoming highly anticipated launch of our comprehensive state of the art cancer treatment center. Both Bridgton and Rumford Hospitals are four (4) star accredited acute care hospitals, and our Medical Group and Maine Urgent Care Centers have won multiple awards within their specialties.  As a system we are a six-time winner of the Leapfrog Safety A Rating since 2019, representing some of the highest quality care and outcomes nationwide. Our awards and accolades are only possible as a result of our commitment to culture, and a focus on safety and inclusion, in each of our patient’s experiences and in the experiences we create within our teams.

    If you are a person who is looking for a way to give back to your community, to help improve the lives of patients or those who care for our patients, want to be part of a growing organization that is setting the bar for Maine healthcare, apply to join Central Maine Healthcare today!

    Diversity and Equal Employment Opportunity

    CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.

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