Lubbock

IT Support Technician II

39900BR

ITSC PC Support Lbk

Position Description

The IT Support Technician II’s scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. The IT Support Technician II’s scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit.

Org Level 7

171132 - ITSC PC Support Lbk

Instititution

Texas Tech Univ Health Sciences Ctr

Campus

HSC - Lubbock

Major/Essential Functions

With close supervision by management and/or project leads:

• The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance.
• This position will collaborate with other departmental and school IT staff to achieve their needs within IT OP and procedures.
• Training in fundamental hardware and software support through education or experience.

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years.

Preferred Qualifications

• Experience with multiple operating systems including Microsoft Windows, Apple Macintosh.
• Recognized certification in PC Support field (Preferred CompTia A+ and Microsoft qualifications).
• Advanced experience with network domain environments.

Required Attachments

Cover Letter, Resume / CV

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

Pay Basis

Hourly

Grant Funded?

No

Pay Grade Minimum

Salary commensurate with education, experience and/or skills.

Pay Grade Maximum

Salary commensurate with education, experience and/or skills.

Job Type

Full Time

Job Group

General IT/Computer/IT

Shift

Day

Travel Required

Up to 25%

Does this position work in a research laboratory?

No

Air Force Specialty Code

3D1X1, 3D1X2

Army Military Occupational Specialty Code

25B, 255A

Marine Military Occupational Specialty Code

0651, 6694

Navy Enlisted Classification Code

CTT, IT