Summary

Position Summary

The Interpreter Specialist provides medical and general interpreting services for Limited English proficient patients/guests and/or deaf patients/guests. Viable candidates may be requested to successfully complete a medical interpretation competency assessment.

Minimum Requirements

Education

• High school graduate or equivalent.

Experience

• Minimum of one year experience interpreting in a healthcare environment

License/Registration/Certifications       

• N/A

Preferred Requirements

Preferred Education

• Associate or bachelor’s degree.    Successful completion of medical terminology and medical interpretation training.

Preferred Experience

• N/A

Preferred License/Registration/Certifications   

• N/A

Core Job Responsibilities

• Must be bilingual in English and a target language such as Spanish, Russian, Ukrainian, American Sign Language, etc. with strong verbal and written skills in these languages.
• Must be able to manage multiple tasks, assignments, and deadlines.
• Collaborates with Dispatcher to ensure that medical interpreter requests are met on a timely basis.
• Must possess strong interpersonal skills and be able to exercise good judgment, tact, and diplomacy.
• Must be available to work flexible hours, including weekends and holidays, on an as needed basis.
• Ensures that medical interpreter Code of Ethics is followed during encounters with staff and patients/guests.
• Assists English speaking employees to communicate with Limited English Proficient patients/guests in culturally and linguistically appropriate styles and behaviors.
• Records & documents medical interpretation activities according to departmental guidelines, noting staff or patient’s concerns & issues related to risk management directives or violations of hospital policies.
• Perform other duties as assigned.

Additional Information

Medical Group of the Carolinas (MGC) is a Spartanburg Regional Healthcare System’s physician group, made up of more than 600 physicians in more than 29 specialties and 38 primary care; serving Upstate South Carolina and western North Carolina. MGC has 90 locations, which include primary care, family medicine, internal medicine, specialties, pediatric OB/GYN practices, women’s services locations, and immediate care.

The medical network of practices includes family medicine, internal medicine, obstetrics, gynecology, pediatrics, immediate care, emergency medicine, inpatient medicine, allergy, medical weight loss, cardiology, cardiothoracic and vascular surgery, diabetes and endocrinology, gastroenterology, surgery, gynecologic oncology, infectious disease, maternal fetal medicine, occupational health, oncology, hematology, orthopedic surgery, palliative care, pediatric critical care, physical medicine and rehabilitation, plastic surgery, psychiatry, radiation oncology, rheumatology, vascular access and wound care.

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