Summary

Position Summary

The Gift Shop Clerk assists with maintaining a clean and tidy shop, greets all customers and offers assistance.  The Clerk processes sales transactions, including telephone orders, including appropriate documentation.  The clerk resolves customer concerns as they occur and informs Coordinator or Manager when the concern cannot be resolved.  The clerk maintains responsibility for their cash register, including signing in and out, maintaining correct balance, and loss prevention.  The Gift Shop Clerk stocks merchandise to ensure an adequate, but not excessive, amount of merchandise.

Minimum Requirements

Education

• N/A

Experience

• N/A

License/Registration/Certifications             

• N/A

Preferred Requirements

Preferred Education

• High School Diploma or GED equivalent

Preferred Experience

• 6 months or more retail experience

Preferred License/Registration/Certifications             

• N/A

Core Job Responsibilities

• Operate Cash Register to perform retail transactions
• Customer Service – Greet all customers, recommend items, knowledge of sales or special promotions
• Maintain AIDET
• Resolve customer concerns as they occur
• Fiscal management – maintain correct balance in cash register, count change back to customer, be alert for fraudulent transactions and/or theft
• Ensures customer areas or clean and attractive – counters are neat and wiped down, glass is dusted, sweep as needed
• Must be able to read, write and speak English fluently.
• Must be able to establish and maintain effective working relationships with all internal and external customers.
• Must be able to respond calmly and efficiently in crisis situations
• Must have good interpersonal skills.

Additional Information

Spartanburg Regional Healthcare System (SRHS) offers a full spectrum of services through six hospital campuses: Spartanburg Medical Center, Spartanburg Medical Center — Mary Black Campus, Pelham Medical Center, Cherokee Medical Center, Spartanburg Hospital for Restorative Care and Union Medical Center. SRHS also includes Ellen Sagar Nursing Center and Woodruff Manor. SRHS provides unparalleled cancer care through Gibbs Cancer Center & Research Institute, with locations in Spartanburg, Greer, Union and Gaffney. The multidisciplinary Medical Group of the Carolinas has more than 600 physicians across Upstate South Carolina and western North Carolina. SRHS employs more than 9,000 associates and offers outpatient surgery centers and a Level I Trauma Center.

Founded on Aug. 29, 1921, as Spartanburg General Hospital, Spartanburg Regional celebrates over 100 years of excellence.

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