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Friendshop Sales Associate - Student
Boutique-style clothing for women
Unique gift items
The shops also offer greeting cards, magazines, books, candy and toiletries. Proceeds help support patient care at the medical center.
Job Location: Boston, MA
Req ID: 38989BR
Job Summary: Assists customers and operates cash register in retail environment.
- Operates cash register.
- Assists customers with excellent customer service.
- Maintains cleanliness and organization of shop.
- Receives, prices and stocks merchandise.
- Opens and closes shop according to established routines.
- Currently enrolled in High School Program required.
- 0-1 years related work experience required.
- Currently enrolled in an academic program (High School through Graduate School).
- Must be able to operate a cash register and calculator.
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
- Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
- Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
- Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
- Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
- Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
- Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
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