Executive Assistant to Department Chief

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Beth Israel Deaconess Medical Center
August 3, 2021
Boston, Massachusetts
Job Type


State City Organization

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Executive Assistant to Department Chief

Department Description: The Department of Psychiatry of Harvard Medical School at BIDMC offers comprehensive mental health services to patients from early adults to seniors. We strive to create new knowledge about the causes of these illnesses and to create new and more effective treatments for them through breakthrough research.Our faculty of more than two hundred is involved in a broad array of clinical, research and teaching activities, and provides care throughout the region for diverse populations. In addition, we sponsor superb training programs including a world-class residency in psychiatry, internship in clinical psychology, and fellowships in neuropsychiatry and neuropsychology, investing in the advancement of our field into future generations.

Job Location: Boston, MA

Req ID: 40750BR

Job Summary: Provide complex administrative support and oversee projects in support of the Department Chief. Independently initiate, organize, and implement systems and procedures to efficiently manage the administrative processes for the office of the Chief.

Essential Responsibilities:

  1. Represent Department Chief to high level internal and external constituents. Answer policy questions and determine appropriate course of action for sensitive issues and matters of significance that have organization-wide visibility and potential cost or organizational repercussions.
  2. Effectively manage and balance individual, management, and organizational needs when determining appropriate solutions to often complex problems.
  3. On behalf of the Department Chief, gather information, research matters and write memos, letters, and reports which are often complex in nature, utilizing independent judgment. Provide administrative support as directed by the Chief for internal and external matters that may include sensitive and confidential information.
  4. Serves as a resource on faculty matters and is involved in confidential salary issues. Interactions require utilizing independent judgment in complex and sensitive matters.
  5. Generate reports determining appropriate data inclusion and output criteria; review for validity and accuracy of information and data.

Required Qualifications:

  1. Associate's degree required. Bachelor's degree preferred.
  2. 5-8 years related work experience required.
  3. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.


  1. Written Communications:Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
  2. Oral Communications:Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
  3. Knowledge:Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
  4. Team Work:Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
  5. Customer Service:Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally


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