Directs all aspects of the operation of a group of practices and clinic sites of the Mount Nittany Physician Group (MNPG) in order to provide high quality and cost effective patient care.  With collaboration with Physician Division Lead directs the clinical and operational managers within their division to ensure high levels of performance in areas such as operations management, physician and non-physician provider relationship management, patient management, budgeting and revenue cycle management, human resources and compliance.  Accountable for clinical, operational and financial performance of the division.

LEADERSHIP VALUES

The MNH Leadership Values we are striving to emulate:

• Respect, appreciation and caring for all-positive outlook
• Initiative, achievement oriented, drive for excellence and continuous improvement; perseverance and ability to see the big picture
• Teamwork and support for others; interdependence and commitment to the collective; system success as opposed to individual achievement or credit
• Open, respectful, candid communication; handles conflicts and differing points of view directly; doesn’t shy away from difficult issues or conversations
• Stewardship of resources and passion for efficiency
• Ownership of actions and results focused
• Resilient; adaptable to change; perseveres in the midst of challenges
• Courage

MINIMUM REQUIREMENTS

Education:

1. Bachelor’s degree in Business or Healthcare Administration, Health Policy, Nursing or related field.
2. Eight years’ experience in increasingly responsible positions in a physician practice setting may be substituted for the education requirements.
3. Master’s degree preferred.

Experience:

1. Five years’ experience in physician practice management or healthcare environment
2. Five years progressive leadership experience.

Knowledge, Skills, Abilities:

1. Knowledge of principles and practices of healthcare and clinical management.
2. Ability to communicate and collaborate effectively with all members of the interdisciplinary health care team and demonstrate principles of customer service.
3. Knowledge of change management principles and ability to lead change across diverse clinical environments.
4. Keeps abreast of changes in the healthcare field including regulations and technological advances.
5. Working knowledge of Electronic Health Records, Electronic Eligibility, Electronic Scheduling, Compliance Programs, CPT & ICD9/ICD10 Coding, HIPAA, PQRS, Medicare and Medicaid regulations and Quality Control procedures.
6. Conducts business in a professional and cordial manner that upholds the integrity and reputation of Mount Nittany Medical Center.
7. Knowledge of human resource laws and regulations as they relate to the management of staff.

License/Certification/Registration:

1. Certified Medical Practice Executive (CMPE) and Certified Medical Manager (CMM) certifications preferred.

SUPERVISION RECEIVED

Receives minimal supervision from the Chief Operating Officer.

SUPERVISION GIVEN

Supervises the activities of the department staff.