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Description
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Director of Informatics Training (flex-hybrid)
Work Location
Los Angeles,CA
Job #23391
Work Hours
Monday-Friday, 8:00 am – 5:00 pm PST
Employment Type
2 – Staff- Career
Duration
Indefinite
Salary Range
$177100-436100 Annually
Posted Date
April 21, 2025
Bargaining Unit
99
Apply as Internal/Current Employee
Provide the tools necessary to deliver cutting-edge health care and groundbreaking research. As part of our Information Technology team, you’ll ensure that our medical professionals have access to the latest breakthroughs in technology, and you’ll play a key role in protecting our global patient community.
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JOB DUTIES
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JOB QUALIFICATIONS
Description
The Director of Informatics Training serves as the primary expert and leader in designing, implementing, and managing training programs for CareConnect (Epic) and other technical systems supported under UCLA Health IT (UHIT). This role is responsible for ensuring the effective adoption, engagement, and ongoing education of UCLA Health staff in the use of Epic applications, enterprise IT solutions, and integrated clinical and business systems.
In this role you will:
- Provide strategic direction for informatics training across inpatient, outpatient, and administrative settings, ensuring a comprehensive and integrated approach to education, system adoption, and end-user proficiency.
- Lead a team of training professionals, collaborates with operational and IT leadership, and establishes best practices for training program development, delivery, and evaluation.
- Manage programs and provide oversight of the development of Epic Training, Access Training, Refresher Training, and New Hire Training
- Develop & manage the overall informatics training strategy for all CareConnect and UHIT-supported systems to ensure an integrated curriculum and effective adoption of system changes.
- Build training roadmaps and learning plans for new functions
- Design, develop, and manage curriculum product (including programs and courses) against approved strategy and business model.
- Direct strategy for optimizing marketing, communications and engagement to users regarding system changes and available on-the-job training.
- Liaise with senior leaders to identify training priorities (including training needs analysis) and develop framework for Epic training.
- Strategize long-term training support for EpicCare Ambulatory, Anesthesia, ASAP, Beacon, Bones, Bugsy, Beaker AP/CP, Cadence, ClinDoc, Dermatology, Grand Central & Prelude, Healthy Planet, Haiku/Canto, HIM, HOD, Hospital Billing, ICON, Kaleidoscope, MyChart, Orders, Optime, Phoenix, PlanLink, Professional Billing, Radiant, Research, Referrals, Reporting Workbench, Stork, Tapestry, Telehealth, Welcome, Willow
- Develop training support for non-CareConnect systems: DocuSign, Tableau, Fluency Direct, iMed, iPad Vida Talk App, MUSE, VNA, Bedside, Timeless
- Oversee the Adoption & Engagement Programs: Inpatient Super User Program, Inpatient IT Rounding Program, Outpatient Super User Program, Outpatient IT Rounding Program
- Oversee production and quality control of training materials In-depth and precise management of issues and problems, and providing leadership from beginning to completion
- Monitor training effectiveness of ongoing optimization activities and training-led initiatives and training programs
- Manage training design and long-term support for the opening of new ambulatory clinics, departments, services and/or acquisitions
- Establish and maintain standard operating procedures and metrics to measure productivity and quality
- Collaborate with stakeholders to identify training gaps and continuously refine curriculum and delivery methods.
This flexible hybrid role allows for a blend of remote and on-site work, requiring presence as needed based on operational requirements. Please note, travel to the “home office” location is not reimbursed. Each employee will complete a FlexWork Agreement with their manager to outline expectations and ensure mutual understanding. These arrangements are periodically reviewed and may be adjusted or terminated as necessary.
Salary offers are based on a variety of factors including qualifications, experience, and internal equity. The full salary range for this position is $177,100 – $436,100 annually. The University anticipates offering a salary between the minimum and midpoint of this range.
JERRY
Your career path at UCLA Health will enable you to follow a myriad of avenues and turns. It opens up a wide variety of opportunities.
ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.