Chief Quality and Population Health Officer

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Anne Arundel Medical Center
January 4, 2021
Annapolis, Maryland
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Chief Quality and Population Health Officer – Luminis Health

Job #: MMK-80097
Category: Professional/Management
Location: Annapolis, MD
Posted Date: December 31, 2020








Chief Quality and Population Health Officer – Luminis Health


Position Objective:

Reports To: Joint Reporting to the CEO, Luminis Health and the President of the Luminis Health Clinical Enterprise (LHCE)/Chief Physician Executive

The Chief Quality and Population Health Officer (CQPHO) is a key member of the Luminis Health executive leadership team. The CQPHO is responsible for the system-wide function of quality (which includes patient safety, infection control, patient experience, and accreditation services); as well as care management; care coordination; community outreach; performance improvement; population health; and value based arrangements and progressive payment models for all entities of Luminis Health.  The CQPHO works with the executive team, as well as medical staff leaders and the quality committees of the board to set strategic priorities, assess operations to ensure compliance, and guide the implementation of improvements in the above stated functions.  The executive is responsible for improving valued based care and the sustainability of healthcare delivery through collaborative partnerships with physicians, payers, community based organizations and preferred partners.

Participates at the operations level with the Luminis Health leadership and contributes to the development of the System's mission, strategic plans, budgets, resource allocation, operational plans and policies. Ensures the achievement of short and long range goals and implementation of basic operational strategies within the framework provided by the Chief Executive Officer, Luminis Health.

Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  1. Develops and drives the implementation of population health management, care delivery innovation and clinical integration strategies across the health system, to improve health outcomes, reduce total cost of care and reduce health inequities.
  2. Works collaboratively with system CEO, entity presidents, CMOs, chairs, service line leaders and other executive and medical staff leaders to develop and execute an integrated portfolio of health system interventions/programs across the continuum of care, from prevention and health promotion to high-risk and chronic care management.
  3. Serves as an internal subject matter expert and an external spokesperson on population health, value-based care and quality, educating employees, providers, business leaders, government officials and other key stakeholders.
  4. Provides strategic direction for Luminis Health’s clinically integrated network, including guidance, evaluation and support for value/risk-based and innovative contracting arrangements.
  5. Develops and promotes partnerships with providers, payers, community organizations, employers and other stakeholders to achieve quality and population health strategic goals and programs.
  6. Guides the development of reports and analytics to measure effectiveness of existing programs and development of potential new interventions and programs.
  7. Serves as the designated Patient Safety Officer for the system. Develops the organization’s patient safety focus. Drives a culture of patient safety and high reliability.
  8. Guides the Board of Directors, executive leadership and medical staff leadership in setting priorities for organizational-wide improvement activities designed to improve quality of care, patient safety and operational efficiencies. Assesses and allocates adequate resources to achieve quality care, patient safety and operational effectiveness throughout the organization.
  9. Drives improvements and results in all areas of responsibility, leveraging key metrics to ensure accountability, ensuring that goals and contract deliverables are met or exceeded.
  10. Provides leadership and oversight to direct reports, organizing and directing talent and resources to deliver results and achieve strategic goals, while establishing/maintaining a collaborative and value-driven team culture.
  11. Actively promotes and supports professional development of direct reports and other members of the team reporting up to this position.
  12. Accountable for ensuring compliance with the organization’s compliance plan and all applicable federal, state and local rules and regulatory requirements.
  13. Responsible for guiding the strategic focus, as well as the production of reports for the Board, Quality Councils, Patient Safety Committees, MECs and any additional internal and external committees and reports as required.

The CQPHO must have a history of success working in a highly matrixed organization recognizing that this is a requirement to be an effective member of the leadership team at Luminis Health.

Key Partner

  • Chair, Board Quality and Patient Safety Committee

Key Relationships

  • Presidents AAMC, DCMC
  • Chief Nursing Officers: AAMC, DCMC
  • Chief Medical Officers: AAMC, DCMC
  • Clinical Chairs
  • Service Line leadership
  • Chief Financial Officer
  • General Counsel & Chief Legal Officer
  • Chief Human Resources Officer
  • Chief Information Officer

TCB Leadership:

The Chief Quality and Population Health Officer will serve as an exemplar of Luminis Health leadership, which includes team leadership, change leadership, and business leadership (TCB).


  • Demonstrates and encourages collaboration and teamwork to achieve goals.
  • Communicates clearly and effectively with people inside and outside the system.
  • Role models self-wellbeing; supports organization efforts to encourage employee wellbeing.
  • Seeks opportunities to be present and visible in the organization.


  • Champions change through the system; anticipates the need for change and develops and supports strategies to obtain the desired outcomes.
  • Has knowledge of the local and national healthcare environment and advises on the appropriate strategies to achieve success in Luminis Health market.
  • Demonstrates innovative and creative approaches to work.
  • Establishes high expectations for continuous learning, performance improvement and sustainable growth.


  • Demonstrates good business judgment and strategic insight.
  • Operates with a high level of urgency.
  • Effectively uses data and analytics to drive decision marking.
  • Advances Luminis Health business interests while ensuring compliance with all laws and regulations.

Education/Experience Requirements:

  • Masters in health care administration or a related field
  • Ten or more years of progressive healthcare experience, preferably in an integrated healthcare system.
  • Leadership experience and proven success leading complex, strategic quality or population health initiatives
  • Knowledge of national trends and key issues related to quality, patient safety, performance improvement and population health
  • Clinical background required.
  • Prior experience working with health systems and provider entities under value based arrangements and progressive payment models preferred.
  • Demonstrated ability to work in a collaborative environment
  • Requires exceptional combination of interpersonal expertise, clinical knowledge, innovation, leadership, management, business acumen, vision and tenacity.


Required License/Certifications:

  • None


Working Conditions, Equipment, Physical Demands:

There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.

Physical Demands –

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.



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