Central Scheduling Representative

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Central Maine Healthcare
Published
November 20, 2020
Location
Lewiston, Maine
Job Type

Description

Central Scheduling Representative

Patient Contact Center

RPT (Budgeted 20 hrs or more per week)

Day shift

8:30a-5P

Req #: 28831

Job Summary: The Central Scheduling Representative is responsible for accurate coordination and implementation of scheduling for various hospital departments and provider locations. Coordinate and integrate the appropriate resources available for each patient, collaborating with the various departments when necessary. Scheduling requests are presented to the centralized scheduling area in a variety of avenues, which requires completing multiple tasks simultaneously. Provide exceptional customer service, to our Patients, Provider Offices, and all Departments.

Requirements: High School graduate.  Minimum of two years relevant experience, including knowledge of scheduling, registration , and medical terminology.  Understanding of various insurance plan requirements, government agencies, Medicare and Medicaid.

Skills:  Must demonstrate the ability to comfortably use a variety of software programs.  High level of interpersonal communication skills required.  Must be detail oriented with exceptional organizations skills.

OUR PURPOSE & VALUES:

Our mission is to provide exceptional healthcare services in a safe and trustful environment through expertise, commitment and compassion of our team members, with the vision of safe, reliable, high quality care for each patient, every day.

How do we make this happen? By creating and maintaining a culture where our values of compassion, integrity, citizenship, service excellence and community are lived out in observable behaviors during all interactions.

ABOUT CENTRAL MAINE HEALTHCARE:

Central Maine Healthcare (CMH) is an integrated healthcare delivery system serving 400,000 people living in central, western, and mid-coast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital, and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center, and other high quality clinical services.

About Central Maine Medical Center

Central Maine Medical Center (CMMC) located in Lewiston, is a Level II Trauma Center serving Androscoggin County and the surrounding region. "CMMC's Centers of Excellence" include the Central Maine Heart and Vascular Institute, the Central Maine Comprehensive Cancer Center, the Neonatal Intermediate Care Unit, and a Trauma Services Program. CMMC is also the southern Maine base for LifeFlight of Maine, the state's only medical helicopter service. Supported by the latest technologies, CMMC's skilled professionals provide outstanding care delivered with compassion, kindness, and understanding. Learn more at: www.cmmc.org.

About Bridgton Hospital

Part of Central Maine Healthcare, Bridgton Hospital serves the town of Bridgton and surrounding areas in Maine as part of an integrated regional healthcare system committed to improved access and a uniform standard of care. Bridgton Hospital was named as one of 17 top rural hospitals in the nation for the third consecutive year in 2018.

About Rumford Hospital

Part of Central Maine Healthcare, Rumford Hospital serves the town of Rumford and surrounding areas in Maine as part of an integrated regional healthcare system committed to improved access and a uniform standard of care. In 2018, Rumford Hospital was named one of 17 top rural hospitals in the nation by the Leapfrog Group; in 2016, it was designated a Pathway to Excellence® organization by the American Nurses Credentialing Center. Learn more at: www.rumfordhospital.org.

Central Maine Healthcare is equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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