Broker Development Manager

Written by chenmed - - Comments Off on Broker Development Manager
ChenMed
Published
January 10, 2022
Location
Decatur, Georgia
Job Type

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Broker Development Manager

Location Decatur, Georgia, United States of America Category Sales Job Id R0018759

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The Manager, Broker Development is responsible for recruiting, developing, and managing the Membership Growth Consultants (MGCs) to achieve the membership goals. The incumbent in this role does not personally make sales, but instead coaches, mentors, and develops the MGCs so that they are cultivating relationships with brokers, agents, and community partners. He/She guides MGCs in cultivating their professional sales relationships to ensure membership objective are met and/or exceeded. The Manager, Broker Development is measured on the performance of the MGCs he/she manages.

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Manager, Broker Development is responsible for recruiting, developing, and managing the Membership Growth Consultants (MGCs) to achieve the membership goals. The incumbent in this role does not personally make sales, but instead coaches, mentors, and develops the MGCs so that they are cultivating relationships with brokers, agents, and community partners. He/She guides MGCs in cultivating their professional sales relationships to ensure membership objective are met and/or exceeded. The Manager, Broker Development is measured on the performance of the MGCs he/she manages.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Manages the performance of 6 to 10 assigned members of the sales team to achieve their quota of new member acquisitions.
  • Trains the team on presentation, center touring, prospecting, and closing of prospective members.
  • Acts as Subject Matter Expert (SME) in terms of:
    • Sales applications such as Salesforce, DASH, and Availity.
    • Eligibility criteria in terms of Medicare, Medicaid, Low Income Subsidies, and Special Enrollment Periods.
  • Organizes MGC activities and assists with event planning and coordination.
  • Holds MGCs accountable for the achievement of key performance indicators, performance metrics, and individual production targets.
  • Recruits, hires, and manages MGCs performance to ensure the sales team is at full force.
  • Hands on involvement in MGC training and development to ensure an accurate understanding of the company’s patient services, value proposition, patient qualification and compliance requirements.
  • Works with the Director, Growth and Business Development to accurately forecast annual, quarterly and monthly membership growth.

Other responsibilities may include:

  • Works closely with MGCs and community partners to plan and execute events, activities, and engagements that result in membership growth.
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Highly developed business acumen and acuity
  • Professional knowledge and understanding of Sales and Business Development functions, techniques, best practices, methods and strategies
  • Expert knowledge and understanding of insurance representative relations
  • Strong knowledge of Medicare, Medicaid, Low Income Subsidies, and Special Election Periods
  • Excellent communication and interpersonal skills for coaching salespeople
  • Strong planning and organizational skills
  • Ability to inspire, mentor, and motivate a staff
  • Ability to work well under pressure
  • Successful sales track record and practice managing or coaching salespeople
  • Familiarity with data analysis and reporting
  • Expertise in insurance representative relations
  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
  • Ability and willingness to travel locally, regionally and nationwide up to 70% of the time
  • Spoken and written fluency in English
  • This job requires use and exercise of independent judgment

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

EDUCATION AND EXPERIENCE CRITERIA:

  • High school diploma or equivalent required
  • BA/BS degree in Marketing, Business Administration, Economics or a closely related field preferred
  • A minimum of 5 years of direct sales and salesforce management experience required
  • Experience in recruiting, developing, and managing an outside sales team strongly desired
  • Experience managing local marketing events a plus
  • Proven experience as an individual sales contributor and in a mentorship role developing peers
  • A valid Class C or D or State equivalent driver's license, issued by the State of current employment, required.
    • Current, personal automobile insurance needs to be equal or greater than your state, county or city requirements
    • Must have $100,000 No-Fault or Personal Injury (PIP)/$300,000 Property Damage Liability (PDL) Limits requirement on the personal automobile insurance policy.
    • Incumbents in this role will be subject to bi-annual Motor Vehicle Record (MVR) checks to ensure proper compliance
  • Since driving to various locations plays an integral role in satisfying the basic requirements of the job duties, it is imperative that all Manager, Broker Development maintain a valid driver's license with a clean record
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Life at ChenMed

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Culture We’re working together to build strong communities inside and outside.
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Meet Our Team

Nestor Arias
“I love that I get to teach our clinicians and non-clinicians things that I am passionate about...I also love working for a company that truly improves the quality of life for our seniors.” Nestor Arias, Senior Training Specialist
“I truly love ChenMed’s vision and mission. It’s the right way to treat patients and the way I treat my family.”

David Guerra MD, Medical Director

David Guerra MD
Backy Miller
“I came to ChenMed because it fulfills my purpose as a person. Those who work for this company are very special, and they have the opportunity to do something life-changing.” Lynette Acosta, Center Manager
slide 2 of 3 “I truly love ChenMed’s vision and mission. It’s the right way to treat patients and the way I treat my family.” David Guerra MD, Medical Director

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