Assistant Nurse Manager (RN) – PICU/PCICU

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University of Maryland Medical System
November 5, 2020
Baltimore, Maryland
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Assistant Nurse Manager (RN) – PICU/PCICU

Job ID: 82763

Area of Interest: Nursing

Location: Baltimore,MD US

Hours of Work: Day shift and off shifs as necessary

Job Facility: University of Maryland Medical Center

Employment Type: Full Time

Shift: DAY

What You Will Do:

Assistant Nurse Manager (RN) – PICU/PCICU
Full Time, Day Shift (off-shifts needed)
Baltimore, MD

Actively seeking candidates for a Assistant Nurse Manager (RN) – PICU position to join our nursing leadership team at University of Maryland Medical System, Downtown campus.

Come elevate your skills and experience by working with a world class 800-bed, Magnet designated Academic Medical Center with a comprehensive and technologically advanced surgical suites.

At the University of Maryland Medical Center (UMMC), a designated Magnet facility, we are a team. Nurses and doctors, specialists and therapists, work shoulder-to-shoulder to give our patients the care they deserve. We take time to celebrate each other’s contributions and treat each other with respect by valuing each other’s ideas and opinions. Ultimately, we support each other’s growth. Together, we form a world-class team dedicated to furthering the practice of patient care.

Outpatient Oncology Nurse Navigator/Nurse Coordinator

Our combined PICU/PCICU is a 19-bed unit that is staffed by a multidisciplinary care team that includes critical care doctors and doctors in training, nurses, pharmacists, social workers, physical therapists, child life specialists and more.  A board certified pediatric critical care doctor is present in the PICU 24 hours a day in order to meet the needs of our patients and their families.

Features of the PICU

  • All private rooms
  • Kid-friendly gaming systems, books, movies and other fun activities
  • Sleeping accommodations for one caregiver (parents are allowed to remain with their child 24/7)
  • Pet therapy for patients who are well enough

Clinical Services

  • Individualized care plans based on patient requirements
  • Special emphasis on pediatric pain management
  • Continuous monitoring and evaluation throughout the day
  • Including the family as an integral part of their child’s care team
  • Translation services

General Summary

Under general administrative direction of the Nurse Manager, the Assistant Nurse Manager, Patient Care Services (PCS) is accountable for the delivery of patient care services which supports the strategic plan of the organization and achieves clinical and service quality objectives, in a clinical unit or care delivery site.  This role is accountable for the quality of clinical services delivered, for the competency and performance of nursing staff, and for designing and maintaining systems to support multidisciplinary team functioning and continuity of services within a product line, while working in coordination with Nurse Manager.  The Assistant Nurse Manager, PCS also serves as a key participant in organizational project teams and work groups at the organizational and unit level.

Principal Responsibilities and Tasks

  • Helps to manage and evaluate the system of care delivery and clinical services on one or more patient care units which helps to meets clinical and service quality objectives alongside the Nurse Manager.
    • In collaboration with medical staff leadership, assesses requirements for care delivery systems to meet changing patient population requirements.  Plans strategies and services to meet clinical program objectives.  Communicates long and short term plans and objectives to staff under the direction of the Nurse Manager.
    • Ensures excellence of clinical practice and patient care services, including meeting or exceeding customer requirements, improving clinical outcomes and achieving productivity and expense reduction goals.  Assures that programs, services and staff performance meet regulatory requirements and professional standards.
    • In collaboration with Nurse Manager, supports unit based professional practice partnership(s) which are designed around the requirements of customers (patient, physicians and payors) and which involve staff in decision making and unit operations.
    • Develops effective administrative, coordination and communication systems.  Ensures effectiveness of unit operations alongside the Nurse Manager.
    •   Collaborates with multidisciplinary team members to assess, redesign and continually improve effectiveness and productivity of clinical programs.
  • Assumes a leadership role in managing the quality of services provided at the unit level.
    • Implements systems to assess and respond to customer perceptions of service.  Is visibly involved in obtaining customer feedback, incorporating customer requirements into service design and requiring staff performance which meets customer requirements.
    • Implements systems to manage and improve the performance of unit level processes and to improve the performance, consistency and coordination of cross functional processes.
    • Teaches and coaches staff in effective process analysis and improvement techniques and in using data to assess and improve unit performance.
    • Provides leadership visibility and presence during non-traditional shifts, working alongside the manager to maintain employee/supervisor relationships, and also assists in balancing time management for nurse manager.
    • Assistant Manager is on-point to provide on-site coverage for the Manager when they are off-site for any protracted period.
    • Manages human and fiscal resources to meet financial goals and achieve identified outcomes.
      • Effectively participates in the development, communication, monitoring and management of personnel on the unit.
      • Effectively incorporates patient care requirements, into the development of unit-based orientation processes and on-boarding plans.
      • Coordinates with Nurse Manager to ensure maximal effectiveness and efficiency of staffing plan for unit, including skill mix and scheduling.
      • Develops and maintains leadership relationships with staff, in order to support healthy workplace environment and culture, and promote staff retention.
    • Develops and implements clinical utilization strategies which support clinical pathways, discharge planning and case management.
      • Under the direction and supervision of the Nurse Manager., develops and implements effective human resource management strategies.
      • Collaborates to direct systems for orientation, competency validation, professional development and staff recognition.
      • Upholds effective performance management systems which provide clear expectations to staff in all roles, support staff participation in peer feedback and effectively address individual and group performance outcomes.
      • Creates an atmosphere which fosters team work and open communication among staff.  Models effective behaviors as a facilitator, coach and group leader.
      • Creates a unit based climate which values and supports diversity and demonstrates career development and promotion of minority staff.
    • Demonstrates leadership in supporting the implementation of automated clinical and administrative information management systems.  Directs the implementation of unit level process changes to facilitate implementation and realize the value of automated systems.
    • Interprets and enforces hospital and nursing policies, practices, procedure with staff, patients, public and other members of the health team in a consistent, equitable manner.
    • Supports innovation in clinical practice and care delivery systems by staying current with innovations and literature in healthcare and care delivery.  Disseminates and incorporates research findings into practice.  Supports data-based ideas and innovations generated by staff and multidisciplinary research projects at the unit level.
    • Interprets organizational goals and objectives to staff.  Translates organizational mission, values and priorities into goals and objectives at the unit level.  Identifies implications of external environment for the organization and unit.  Facilitates staff discussion and response to issues which effect nursing practice and care delivery.


Registered Nurses at UMMC experience:What You Need to Be Successful:


Education and Experience  

  • BSN required.
  • Master’s degree with management coursework preferred.  Incumbents are expected to matriculate in an accredited graduate program within one year of their employment and have five years to complete the degree.
  • Licensure as a Registered Nurse in the State of Maryland, or eligibility for licensure due to Compact state agreements outlined through the MD Board of Nursing, is required.
  • Three years of clinical experience required.
  • PICU exp strongly preferred

Knowledge, Skills and Abilities

  • Demonstrated success in a clinical leadership role required.
  • Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served.  Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient’s requirements relative to his or her population-specific and age specific needs.
  • Demonstrated highly effective verbal and written communication skills.  Demonstrated effectiveness as a group leader and participant. Demonstrated ability to collaborate with multiple members of the health care and administrative leadership team.
  • Demonstrated ability to think critically, develop conceptual designs for clinical services and plans and organizes successful projects.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.




Terms of Service | Need help applying? Contact our HR Connections Service Center: 1-855-486-6747

We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. EEO IS THE LAW

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