ACO Performance Program Manager

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Central Maine Healthcare
Published
July 30, 2020
Location
Lewiston, Maine
Job Type

Description

ACO Performance Program Manager

Accountable Care Organization
FT
Day shift
Unknown
Req #: 28126

Why This Role is Important to Us

The Accountable Care Organization (ACO) Performance Manager is responsible for tracking and evaluating key ACO performance data and consistently providing performance information to ACO Providers and Leadership. The performance manager partners with key individuals across the ACO to manage and cross coordinate performance engagement and improvement activities and interventions that will help to achieve ACO and organizational goals.

 

What You’ll Be Doing

  • Tracks, trends & analyzes population data & evaluates impact on ACO objectives and performance metrics.
  • Partners with Data & Analytics to build and analyze data and reports related to Quality, Risk Adjustment, Cost, Utilization and other performance measures for Medical Group, ACO & Organizational Leadership.
  • Develops executive summary payer performance dashboards, in partnership with Network/Contracting Specialist.
  • Partners with ACO, Contracting and Medical Group leaders to identify performance improvement opportunities and develop performance action plan(s) to ensure coordination and progress of key initiatives to drive performance.
  • Provides oversight and coordination of CMS and other Payer quality, performance and other data submission requirements (e.g. GPro, Supplemental data).
  • Supports non-Central Maine-owned ACO providers in understanding performance trends and improvement actions.
  • Actively participates in performance improvement and continuous quality improvement (CQI) activities.
  • Coordinates and leads meetings with internal operational workgroups and external partners to drive improvement initiatives.
  • Serves as an ACO representative on internal committees and work teams.
  • Assures that standards of practice and policies are in compliance with the ACO contractual requirements and other contractual and regulatory guidelines and standards.

 

 

What We’re Looking For

 

Education and Experience

 

  • Bachelor's Degree in a healthcare-related field (e.g. Nursing, Business Administration/Healthcare Administration/Public Health).
  • Experience with ACOs, Medicare, population health strongly preferred.
  • Experience in LEAN and change management/process improvement required.
  • Strong proficiency in Microsoft Office products, especially Excel and Power Point, required.
  • 3+ years of experience in practice management, provider relations or project management strongly preferred.
  • Knowledge of current healthcare quality, cost, risk adjustment metrics and initiatives strongly preferred.

Knowledge, skills and abilities:

  • Excellent written and oral presentation skills, with the ability to engage, inspire, build credibility and trust
  • Highly organized and self-motivated individual with ability to adapt to various work spaces
  • Collaborative working style with the ability to work across different teams, areas of expertise, and adapt to ambiguous environments
  • Must demonstrate excellent interpersonal communication skills; must be personable and comfortable communicating with all levels of the organization
  • Must be flexible and adaptable to change and demonstrate the ability to work independently

About Us

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western, and mid-coast Maine. CMHC's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital, and Rumford Hospital. CMHC also supports Central Maine Medical Group, a primary and specialty care practice organization with a presence in 17 Maine communities. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center, Long-Term Care facilities in Auburn and Rumford, Topsham Care Center, and other high quality clinical services.

OUR PURPOSE & VALUES: Our mission is to provide exceptional healthcare services in a safe and trustful environment through expertise, commitment and compassion of our team members, with the vision of safe, reliable, high quality care for each patient, every day.
How do we make this happen? By creating and maintaining a culture where our values of compassion, integrity, citizenship, service excellence and community are lived out in observable behaviors during all interactions.
ABOUT CENTRAL MAINE HEALTHCARE:
Central Maine Healthcare (CMH) is an integrated healthcare delivery system serving 400,000 people living in central, western, and mid-coast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital, and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center, and other high quality clinical services.
About Central Maine Medical Center
Central Maine Medical Center (CMMC) located in Lewiston, is a Level II Trauma Center serving Androscoggin County and the surrounding region. "CMMC's Centers of Excellence" include the Central Maine Heart and Vascular Institute, the Central Maine Comprehensive Cancer Center, the Neonatal Intermediate Care Unit, and a Trauma Services Program. CMMC is also the southern Maine base for LifeFlight of Maine, the state's only medical helicopter service. Supported by the latest technologies, CMMC's skilled professionals provide outstanding care delivered with compassion, kindness, and understanding. Learn more at: www.cmmc.org.
About Bridgton Hospital
Part of Central Maine Healthcare, Bridgton Hospital serves the town of Bridgton and surrounding areas in Maine as part of an integrated regional healthcare system committed to improved access and a uniform standard of care. Bridgton Hospital was named as one of 17 top rural hospitals in the nation for the third consecutive year in 2018.
About Rumford Hospital
Part of Central Maine Healthcare, Rumford Hospital serves the town of Rumford and surrounding areas in Maine as part of an integrated regional healthcare system committed to improved access and a uniform standard of care. In 2018, Rumford Hospital was named one of 17 top rural hospitals in the nation by the Leapfrog Group; in 2016, it was designated a Pathway to Excellence® organization by the American Nurses Credentialing Center. Learn more at: www.rumfordhospital.org.
Central Maine Healthcare is equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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