Summary

Position Summary

The Collections Manager is responsible for the implementation and adherence to all activities, policies, and procedures for collection of all Business Services patient accounts – including, but not limited to, government, commercial, managed care, and patient responsibility accounts.  This position manages Insurance Payment Processors, Insurance Collection Specialist, Revenue Management Specialist, and others as assigned.  This position is responsible for the effective relationship and performance accountability of external collection vendors (extended business office, legal & liability attorneys, and Workers Compensation).  This position reports directly to the Director of Hospital Billing and maintains close and effective working relationships with the Billing and Denials Manager and other Business Services staff and supervisors to ensure collaboration and efficient billing and collections operations.  This position is responsible for the development, implementation and measuring of strategic departmental goals in relation to expected collection performance measures, monitoring contracts/variances, and all other duties as assigned.

Minimum Requirements

Education

• High School Diploma

Experience

• 5 years in a hospital-based account billing/collections, supervision or management

License/Registration/Certifications       

• N/A

Preferred Requirements

Preferred Education

• Bachelor’s or Master Degree

Preferred Experience

• Beyond five years of hospital-based account billing, supervision and management

Preferred License/Registration/Certifications   

• CRCA

Core Job Responsibilities

• Responsible for the cashiering functions of Business Services and ensures the efficient & accurate posting of all payments to accounts through electronic remittances, manual posting, and denials correspondences.
• Reports directly to the Director of Hospital Billing and maintains close and effective working relationships with the Billing and Denials Managers and other Business Services staff and supervisors to ensure collaboration and efficient billing and collections operations.
• Responsible for the development, implementation and measuring of strategic departmental goals in relation to expected billing performance
• Other duties as assigned

Additional Information

Spartanburg Regional Healthcare System (SRHS) offers a full spectrum of services through six hospital campuses: Spartanburg Medical Center, Spartanburg Medical Center — Mary Black Campus, Pelham Medical Center, Cherokee Medical Center, Spartanburg Hospital for Restorative Care and Union Medical Center. SRHS also includes Ellen Sagar Nursing Center and Woodruff Manor. SRHS provides unparalleled cancer care through Gibbs Cancer Center & Research Institute, with locations in Spartanburg, Greer, Union and Gaffney. The multidisciplinary Medical Group of the Carolinas has more than 600 physicians across Upstate South Carolina and western North Carolina. SRHS employs more than 9,000 associates and offers outpatient surgery centers and a Level I Trauma Center.

Founded on Aug. 29, 1921, as Spartanburg General Hospital, Spartanburg Regional celebrates over 100 years of excellence.

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