POSITION SUMMARY

Practice Manager II is responsible for all aspects of the day-to-day operations of practices with net patient revenue of $2.5 million or above and 5 plus providers or 12 plus support staff FTE’s. Assists in strategic initiatives to develop practice to fullest potential.  Performs as problem solver to physicians, regional director, medical director, patients and staff. Oversees established financial processes and ensures staff executes daily business office functions and procedures. Responsible for monitoring business activity to ensure established revenue and expense targets are achieved.

MINIMUM REQUIREMENTS

Education:

1)    Bachelor’s degree in Business or Healthcare Administration, Health Policy, Nursing or related field or equivalent combination of education and experience.
2)    Eight years’ experience in increasingly responsible positions in a physician practice setting may be substituted for the education requirements.
3)    Master’s degree preferred.

Experience:

1)    Medical practice management experience acquired through a minimum of 3 years of previous management experience or minimum of 5 years of medical practice experience with full knowledge of all front office procedures or other related experience.

Knowledge, Skills, Abilities:

1)    Knowledge of principles and practices of healthcare and clinical management.
2)    Ability to communicate and collaborate effectively with all members of the interdisciplinary health care team and demonstrate principles of customer service.
3)    Maintain a familiarity with the provisions and application of state and federal employment law.
4)    Keep abreast of changes in the healthcare field including regulations and technological advances.
5)    Working knowledge of Electronic Health Records, Electronic Eligibility, Electronic Scheduling, Compliance Programs, CPT & ICD9/ICD10 Coding, HIPAA, PQRS, Medicare and Medicaid regulations and Quality Control procedures.
6)    Excellent knowledge of 3rd party insurance plans, (PPO’s, HMO’s, and Fee-for-Service) and the managed care environment.
7)    Strong project management skills preferred.
8)    Excellent computer skills including knowledge of Microsoft Word, Excel, Access and PowerPoint preferred.

License/Certification/Registration:

1)    Certified Medical Practice Executive (CMPE) and Certified Medical Manager (CMM) certifications preferred.