Job Category:

Executive Leadership, Supply Chain

Work Shift/Schedule:

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Reporting to the Vice President of Supply Chain Management, the Director of Supply Chain Operations and Logistics will lead and direct all aspects of system-wide Surgical, Procedural, Clinical, and Support area's Supply Chain Operations, system-wide logistical functions, Kanban system, warehousing, inventory, construction planning, material forecasting, Surgical case pick management, courier services, supply optimization management, and storage services; designs, directs and executes strategies, continuous improvement, leading practices and plans to meet the organizations short-term and long-term supply management requirements; and maximizes Supply Chain Operational & Logistical efficiencies and effectiveness in meeting the demands of a rapidly growing NGHS organization.

Minimum Job Qualifications

• Licensure or other certifications:
• Educational Requirements: Bachelors Degree in Business or other related area.
• Minimum Experience: Minimum of  seven (7) years in Supply Chain Operations within a multi facility Health System performing Strategic Sourcing or Logistics Management. Five (5) years supervisory, management, or Assistant Director experience
• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:
• Preferred Educational Requirements:
• Preferred Experience:
• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Ability to converse with medical staff and business agencies
• Ability to compile statistical reports, budget preparation, inventory control, and associated reports
• Ability to relate favorably with people, gain their confidence and win support
• Expert in lean operations and best-in-class supply chain process/management techniques
• Able to design, lead and implement Kanban/lean replenishment operations at a mastery level
• Finely tuned project and budget management skills
• ERP expert, preferably Workday
• Able to multi-task and provide exceptional customer service

Essential Tasks and Responsibilities

• Directs all services associated with supply distribution, logistics, inventory control, materials forecasting, surgical case pick management, courier services, supply optimization, asset storage management, fleet vehicle management and implementation of Supply changes/additions/removals across the health system.
• Directs all par locations, electronic cabinet and Kan-ban areas to ensure supplies are replenished as needed and controlled to ensure excess and expired supplies are eliminated. Project Management over the implementation of new areas of Supplies, new facilities and service line adjustments within Clinical areas.  Directs and supports the implementation of standardization, utilization, and cost savings initiatives.
• Responsible for and directs the Daily Management System of the Kan-ban program. Staff training and certification. Gemba rounds (per standard) and oversees any and all corrective actions found. QCN control, ensuring QCNs are answered and closed in a timely manner (within 20 days).
• Directs the Supply Optimization management team and processes system-wide, utilizing leading practices and a strong focus on data driven work. Ensuring hot and slow Kan-ban locations are maintained to standard. Fill-rate, ensuring the program meets or exceeds an average of 95%.
• Maintains all policies and procedures for the department and ensures staff is trained appropriately
• Drives change management across organization to align common policies, and leading practices as relates to logistics and supply chain operations management.
• The Director is responsible for management of supply chain processes for all procedural areas including inventory management of owned and consigned supplies, replenishment, tissue tracking, and collaborating with the Manager, Procedural Supply Chain and the Surgical Services team to ensure the data integrity of procedure or physician preference cards across all procedural areas. Direction and oversight of the case cart picking for Surgical Services.
• Prepares and/or coordinates the annual expense budgets in accordance with procedures. Operates department within the approved budget.
• Participates in departmental and/or organizational committees and meetings designed to drive continuous improvement. Responsible for all Supply Chain Operational Project Management and coordination with all affected/necessary departments across health system.
• Ensures new service implementations (e.g.: new Kanban areas) are built correctly and meets and/or exceeds the clinical departments, facilities, or location's expectation.
• Responsible for departmental human resource requirements, including but not limited to: Establish and/or coordinate work schedules and assignments. Maintain departmental service coverage per standard hours required. Direct the day-to-day operations. Provide learning opportunities to all staff members. Complete staff performance evaluations and timecards to hospital's standard. Uphold disciplinary policies as needed per hospital's standard.
• Directs the management practices of all inventories holding (e.g.: central warehouse) locations and that inventory is maintained at optimal levels while incorporating leading practices.
• Works closely with the Vice President, Supply Chain and other Department Leadership to maintain Operational Excellence and implement Lean processes.
• Under the direction of the Vice President, Supply Chain, partners closely with the Director, Strategic Sourcing and the Director of Supply Chain Systems and Technology to ensure Supply Chain cross-divisional performance, system standards, process improvement, KPIs, and projects are met.
• Responsible for Special Projects and Reports as requested by the Vice President, Supply Chain.
• Collaborates with cross-functional teams across system leadership to drive performance improvement objectives, construction initiatives and/or facility changes.
• Ensures strategic plans to improve overall logistical services are developed, met, and reported-out. Directs, develops, and manages KPIs specific to the Supply Chain Operations and Logistics Division in the spirit of continuous improvement.   Works with Logistics leadership across the Acute Care settings to ensure targets are met.
• Utilizes data to identify and lean implementation opportunities in areas of utilization, while keeping the goal of leading practice as a priority.
• With Executive Leadership input, develops and establishes financial and operational goals. Responsible for ensuring cost savings goals are met in a timely fashion.
• Collaborates with organizational department leaders to identify opportunities for continuous improvement within supply and service areas.
• Provides financial information as needed for budgetary needs, i.e., Operational Service Budget.
• Promotes an environment of teamwork and assists in the continued growth for staff
• Leads and develops plans based on both system and facility level strategy deployment goals
• Directs the two bin/Kan ban implementation process throughout NGHS
• Responsible for all Manager level hiring, Supervisor evaluation and/or hiring and employee termination for the division, as necessary.
• Collaborates with cross-divisional teams in Supply Chain (Strategic Sourcing, Value Analysis, Procurement, & Technology/Informatics) to identify proper metrics, build appropriate tracking mechanisms and dashboards, ERP Data integrity, ERP functionality, Accounts Payable opportunities, Value Analysis projects, etc.
• Directs the process analysis, strategy development, policies and procedures, large scale change management, and organizational development functions for the Supply Chain Operations and Logistics Division.

Physical Demands

• Weight Lifted: Up to 20 lbs, Frequently 31-65% of time
• Weight Carried: Up to 20 lbs, Frequently 31-65% of time
• Vision: Moderate, Frequently 31-65% of time
• Kneeling/Stooping/Bending: Occasionally 0-30%
• Standing/Walking: Frequently 31-65%
• Pushing/Pulling: Frequently 31-65%
• Intensity of Work: Occasionally 0-30%
• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.