UNIT SECRETARY - BEHAVIORAL HEALTH

• Hospital-Main Campus
• Admin Support
• Full-Time
• 8 hour shift – Weekdays
• PSYCH
• 8773

Job Description

In addition to competitive compensation and wellness benefits (medical, dental, vision, and prescription) Beebe Healthcare also offers:

• Sign-on and Referral Bonuses for select positions
• Tuition Assistance up to $5,000
• Paid Time Off
• Long Term Sick accrual
• Employer Contribution Plan
• Free Short and Long-Term Disability for Full Time employees
• Zero copay for drugs on prescription plan for certain conditions
• College Bound 529 Savings Plan
• Life Insurance
• Beebe Pers via WorkAdvantage
• Employee Assistance Program
• Pet Insurance

Overview

A Behavioral Health Unit Secretary plays a crucial role in supporting the administrative and operational functions of a healthcare facility's behavioral health or psychiatric department. Their duties revolve around managing patient and staff communication, handling administrative tasks, and maintaining an organized environment for the healthcare team.

Responsibilities

Patient Admissions and Discharges

• Assist with the intake process for new patients, which may include completing forms, verifying insurance, and collecting necessary documentation.
• Process patient discharges and update records accordingly.

Scheduling and Appointments

• Schedule appointments for therapy sessions, doctor visits, and follow-up appointments.
• Coordinate with various healthcare providers, including psychiatrists, psychologists, social workers, and nursing staff.

Medical Records and Documentation

• Maintain accurate, confidential, and up-to-date patient records, ensuring that they comply with privacy laws (such as HIPAA in the U.S.).
• Organize and file paperwork, including patient charts, treatment plans, and medical reports.

Communication
 

• Answer phones, direct calls, and take messages for healthcare providers.
• Relay messages to patients and staff regarding appointments, treatment updates, or other relevant information.

Administrative Support

• Provide clerical support, such as copying, faxing, and handling mail.
• Assist with managing office supplies and equipment.

Patient Interaction and Support

• Greet patients, visitors, and family members, providing directions and basic information.
• Ensure patients are comfortable and assist them with paperwork as necessary.

Coordination with Other Departments

• Work closely with other hospital or healthcare departments (e.g., billing, pharmacy, or medical records) to facilitate patient care and resolve issues.

Confidentiality and Privacy

• Handle sensitive and confidential patient information in accordance with legal and ethical guidelines.

Qualifications

• Past work experience related to nursing or medical records is desirable.
• Ability to maintain professional manner with visitors, hospital staff, and physicians.
• Ability to work under pressure and to organize and complete multiple tasks in a limited time.

Credentials

Education

• High school graduate or equivalent

Entry

USD $16.75/Hr.

Expert

USD $25.96/Hr.

Apply

©2024 Main Campus: 424 Savannah Road | Lewes, DE 19958

• Privacy
• Terms & Conditions
• Accessibility
• EEO