Job Category:

Administrative & Clerical

Work Shift/Schedule:

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Responsible for scheduling appointments for patients on all schedules for The Heart Center, including appointments for physicians, midlevels, labs, Coumadin clinics, and device clinics for all locations.

Minimum Job Qualifications

• Licensure or other certifications:
• Educational Requirements: High School Diploma or GED
• Minimum Experience: Applicants to this position must have a minimum of one year recent experience in a medical office setting.
• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:
• Preferred Educational Requirements:
• Preferred Experience: Minimum of one (1) year of medical office experience.
• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Excellent verbal communication skills
• Good organizational skills
• Ability to produce work with minimal errors

Essential Tasks and Responsibilities

• Responsible for Scheduling of office visit at all locations. Answers telephone with a pleasant and helpful tone using a polite greeting, identifying the practice and self and offering assistance to the caller, routes calls appropriately, scheduling appointments for patients on all schedules for The Heart Center, excluding Stress Lab. This includes appointments for physicians, midlevels, labs, Coumadin clinics, and device clinics for all locations.
• Maintain physician schedules as assigned. This includes monitoring schedules on a daily basis and up to two weeks in advance and will make changes as necessary. Monitoring MD Rotation regularly  to ensure no mistakes are on physician’s schedules. Monitor daily emails and voicemails and obtain hospital discharges on a daily basis and schedule follow up appointments as requested.
• Rescheduling patients as directed by the clinical supervisor or physicians.
• As assigned, primary responsibility for SCI referrals, scheduling emails, patient prompt emails, fax referrals and hospital discharges.
• Performs other related job duties or functions as requested or assigned.

Physical Demands

• Weight Lifted: Up to 50 lbs, Occasionally 0-30% of time
• Weight Carried: Up to 50 lbs, Occasionally 0-30% of time
• Vision: Moderate, Frequently 31-65% of time
• Kneeling/Stooping/Bending: Occasionally 0-30%
• Standing/Walking: Occasionally 0-30%
• Pushing/Pulling: Occasionally 0-30%
• Intensity of Work: Occasionally 0-30%
• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.