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Description
Hospital Customer Service Collections Representative
Work Location
Los Angeles,CA
Job #20311
Work Hours
Monday – Friday, 7:00 AM – 4:00 PM
Employment Type
2 – Staff- Career
Duration
Indefinite
Salary Range
$26.79-38.05 Hourly
Posted Date
October 29, 2024
Bargaining Unit
Teamsters – CX
Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
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JOB DUTIES
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JOB QUALIFICATIONS
Description
The Customer Service Collection Representative is a primary source for customer service assistance and ensuring customer satisfaction. He/she must demonstrate strong interpersonal skills to address and resolve patient concerns. The Customer Service Rep. will handle a high volume of incoming customer service calls in a call center environment. This position requires a general knowledge of overall Business Office functions. He/she must demonstrate a positive demeanor, good verbal and written communication skills, and must be professional in both appearance and approach. The Customer Service Collection Representative must be able to perform all needed duties in the patient accounting systems.
Salary Range: $26.79-$38.05/hourly
UPCOMING EVENTS
ANCC National Magnet Conference
California Society of Health System Pharmacists (CSHP) Seminar 2024
National Student Nurses Association (NSNA) Midyear Conference
American Association for Respiratory Care (AARC) Congress 2024
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
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