Missy Harris

Missy Harris

112 Pine Street  Rillton, PA   15678

(724) 640-1377  missyharris123@hotmail.com

OBJECTIVE:  Committed to exceptional customer service and driven by challenges.  Detail oriented and resourceful in spearheading, organizing and completing projects; ability to multitask effectively.

PROFESSIONAL EXPERIENCE

Acadia HealthCare/Wellplace, Monroeville, PA                                                                             2014 to 2015

Office Assistant

• Answer phones, schedule appointments, and answer questions about our services.
• Greet patients, collect demographic information, and assist patients in signing any and all consent forms.
• Verify insurance coverage, billing insurance, posting charges and payments from insurance as well as patients.
• Proficient in insurance billing/coding.
• Inputting billing, notations from therapists, and group notes daily into charts accurately.
• Recording proper attendance into Meditech as well as recording censes, and ad daily deposits for cooperate office.
• Communication between director and therapists to ensure efficient productivity in the office.
• Triage phone calls with emphasis on accuracy, distribute incoming mail, faxes, and emails to staff.
• Attend weekly staff meetings to review the agenda, and make sure this agenda is being implemented.

CVS Caremark Specialty Pharmacy                                                                                                                                             2013 to 2014

Benefit Verification Specialist and Mentor

• Contribute support to daily production goals by processing orders within the insurance or customer service department.
• Role model leadership behavior by adhering to company's policies and procedures, department's daily objectives and reinforce them with team members.
• Support new hires on-boarding activities.
• Print and distribute work lists to team members.
• Provide resource support to production team by equipping team members with job aids.
• Respond to staff inquires in an effort to reduce or eliminate escalations.
• Identify escalations and provide guidance as well as handle escalation calls.

Demonte Medical Billing Solutions, Harrison City, PA                                                                                        2012 to 2013

Medical Billing Specialist

• Verifying insurance coverage, and co pay amounts for patients as well as providers.
• Authorization requirements, and obtaining one.
• Contacting both patients and providers when necessary.
• Billing for several different providers as well as posting payments from patients and insurance companies.
• Doing follow up with insurance companies.
• Current software is Kario but working knowledge of DAQ as well.

EDUCATION

Monroeville School of Business - 1992-1993 Obtained an Associated Business Degree in Medical Secretarial

Pittsburgh Beauty Academy - 1998 Obtained and currently have a Nail Technician license.