DOLA D. HANDLEY

(719) 200-4403

381 Carolina Oaks Avenue

Smithfield, North Carolina 27577                                  

 dola_handley@yahoo.com

SUMMARY

EDUCATION 

Master of Science, Nursing –Leadership and Management – Walden University, August 2009

Bachelor of Science, Nursing – Carson-Newman College, Jefferson City, TN, May 1996

Bachelor of Arts, Psychology, Carson-Newman College, Jefferson City, TN, May 1979

PROFESSIONAL EXPERIENCE

Director of Women’s Services, Johnston Health, Smithfield, NC June 2013-Sept 2013 (50-60 hours/week)

Responsible for over 60 FTE’s in a rural community with110 deliveries/month.  Accomplish this with 5 Labor Rooms, 1 Operating Room, 16 Postpartum Rooms and a 16 bed Nursery Unit.  Decided to leave this position at the 90-day mark as the job duties were not as described for the position to which I was hired.

Evans Army Community Hospital, Fort Carson, CO                         2003-2013

August 2005 until June 2013- OB-GYN Department Nurse Manager (Director) (50-60 hours/week) responsible for over 150 nursing personnel to include only10 military, and the remainder being a mix of civilians from both government service and contract personnel with over 4000 clinic visits per month and 2200 annual deliveries/year.  

·         Completed The Joint Commission Survey with no findings in our department other than comments about the outstanding unit, documentation and staff knowledge and being open to suggestions (18-22 MAR 2013). The entire facility only received one Direct and two indirect findings.   Previously participated in four JC surveys all with no required response/findings noted in my area of control.

·         Management responsibility for the OB-GYN Clinic that supports 25 providers (physicians, nurse practitioners and midwives; Labor and Delivery Unit (9 LDR’s, 4 Triage Beds, 6 Non-stress testing (NST) beds and 2 OR’s) with a 190 delivery/month rate, and the Mother-Baby (28 beds) and Special Care Nursery (8 beds) Units.  Eight direct reports with 2 military and 6 civilian RN’s reporting to this position.

·         Served as the Clinical Expert in our renovation of the inpatient units.  Grew from six to nine Labor, Delivery, and Recovery Rooms, four to six Non-Stress Test Beds, three to four Triage beds and from 13–28 Postpartum Rooms, from four to eight Special Care Nursery beds providing additional staff and equipping all rooms with state-of-the-art equipment and furniture – a $13 Million renovation .

·         Hired additional high quality staff to grow from 74 FTE’s to 170 FTE’s with 150 nursing assets whose practice and quality measures I was directly responsible.

·         Initiated and completed the conversion of contracted RN staff to Government Service employees which resulted in a cost savings of $1.2 million/year.

·         Wrote, coordinated staffing with three Department Chiefs, and submitted for Baby Friendly Hospital Initiative status using the 5 Can Do’s and the 10 Steps to Successful Breastfeeding, which gained the hospital Baby Friendly status in June 2013.

·         Grew our Lactation Department from one IBCLC to four IBCLC’s for inpatient and outpatient visits and care.

·         Outpatient OB, Non-Stress Testing, and Triage Clinic– over 1500 patients/month. 

·         Served on numerous hospital level committees to include Performance Improvement, Medication Management, Provision of Care Functional Management Team, Breastfeeding, Family Centered Care, Bereavement, Ethics, Pain, and Standardization Committees. 

·         Selected to present the Department project for performance improvement using Lean Six Sigma (a green belt project) regarding discharging of patients for inpatient status.  Our project was one of three that was presented to the Department of Defense Leadership Conference in San Diego, CA.  We improved our time from order for discharge from an average time of 2.41 hours to 0.41 hours making this one of the most successful and cost saving efforts in all of DOD medical facilities.

·         Provided direct coordination for a complete remodel of both inpatient units, grown the practice from 100 to 200 deliveries per month, and provided staffing and initial outfitting for this growth.

·         Opened a satellite clinic in a newly remodeled office space providing equipment and outfitting procurement for this facility, and moved our outpatient clinic within the main hospital facility from the second floor to its current location — all the while maintaining a fully operational clinical care for our patients. 

Retired from the U.S. Army in February 2007 and continued in the role as Nursing Chief as a Government Service Civilian for the OB/GYN Service following 27 years of Army service.                                       

Nurse Manager Labor and Delivery Unit, U.S. Army Officer (50-60 hours/week) May 2005-July 2005

·         Provided leadership and management for over 30 nursing staff in support of routine and high risk ante partum, intra partum, and postpartum mothers and their infants with an average delivery rate of 110 per month.  

·         Extensive clinical duties on the unit to assist staff in providing optimal care for patients.  

·         Responsible for the staffing and functioning of the ante partum, non-stress test clinic.  Significantly changed this clinic from a physician/certified nurse mid-wife and LPN function to an RN with limited ultrasound certification thus resulting in ability to do a higher volume with less impact on the provider staff – this process saved money, time and was a great patient satisfaction multiplier.  The clinic went from seeing 30 patients per week to seeing 75 patients per week.

Promoted to Department Chief in August 2005

Nurse Manager Mother Baby/Special Care Nursery Unit, U.S. Army Officer (50-60 hours/week)                                                              July 2003-May 2005 

·         Provided leadership and management for over 35 nursing staff in support of postpartum patients and their newborn infants on an 18 bed postpartum, 6 bed special care nursery.  

·         Primary catalyst for the change made to our medication management process on this unit and was incorporated facility-wide.  This project resulted in the hospital being awarded the TRICARE Safety Award for best safety initiative for 2004.

·         Extensive clinical duties with this position to provide patient care as well as leadership/management.

·         Chaired the Performance Improvement project for improving breastfeeding initiation rates and sustainment through the first year of life.  Improved the breastfeeding initiation rate from 62% to 98% within the six month period.  The rate remained high at 92% as of my departure in JUN 2013.

86th Combat Support Hospital                                          March 2003-May 2003

Nurse Manager, Intermediate Care Ward, Kuwait and Iraq, U.S. Army Officer (50-70 hours/week) 

·         Provided leadership and management of 19 beds for preoperative, postoperative and medical patients consisting mostly of orthopedic trauma patients with multiple shrapnel wounds and broken bones.  

·         Responsible for leadership and management of 14 soldier/nurses (FTEs) in an austere and hostile environment.

·         Led the hospital in transfers to higher level of care if patient acuity required this within 24 hours from admission to the unit.  This timeframe has been proven to increase survivability and decrease recovery times for wounded soldiers.  This process included coordinating all labs, rads, meds were completed, documented and available and then obtaining clearance from the Air Force evacuation officer to get a place for the patient to be flown out of theatre.  Successful on 100% of our requests for patients meeting clinical criteria.

Winn Army Community Hospital, Fort Stewart, GA                                       2000-2003                                        

August 2000-March 2003, U.S. Army Officer, Nurse Manager, Labor, Delivery, Postpartum and Newborn Nursery (50-70 hours/week) providing leadership and management for a staff of 23 nurses with a delivery rate of 130 deliveries per month. 

·         Extensive hands-on nursing with 70% of duties on the unit dealing with direct patient care. The need for my doing bedside patient care was due to strict budgetary constraints that were well out of our local control.

·         Planned, implemented and coordinated care between the OB/GYN Clinic and the Mother-Baby Unit.  

·         Responsible for budget development and tracking of expenditures on a monthly basis.

Baptist Hospital of Cocke County                                                       1996-2000

Staff Nurse Labor, Delivery, Postpartum, Nursery (40-50 hours/week) at a rural hospital delivering 360 infants/year with three triage beds, 6 delivery rooms, an operating room and two special care nursery beds.  

·         Served in the Army Reserve as a Nurse Corps Officer from 1997-2000.

Fulltime Student, BSN Program                                                          1994-1996

New Beginnings Program                                                                     1992-1994

Counselor, responsible for recruiting, training and placing displaced homemakers who had dependent children into well paying jobs following the loss of financial support, e.g. divorce, widowed, etc.

·         Provided support, guidance and assistance in acquiring required credentials and obtaining interviews based upon skills and abilities of the individual. 

·         Placed 13 of 14 clients into positions which allowed them to be self-sufficient, confident, and productive citizens.

U.S. Army Officer, Signal Corps (Tactical Communications)                  1979-1992

2d Lieutenant – Major with assignments ranging from platoon leader of 60 soldiers (FTEs) to Company Commander of 270 tactical signal soldiers (FTEs) in the largest signal unit in Europe. 

·         Fewer than 1% of Army Officers get selected for the opportunity and privilege to command at any level. 

·         Awarded the Army Europe Maintenance Award, Medium Size Unit, US Army Europe during my command.  

·         Selected to a nominated position as an instructor/recruiter for a two year military college where I headed a team to recruit from over 40 states and commission over 60 lieutenants per year.  Always met or exceeded recruiting mission.  

·         Assigned as the communications staff officer to a Nike Hercules (medium range, nuclear capable battalion) in Europe during the cold war supported active missile sites with over 80 communications soldiers (FTEs) with a top secret, compartmentalized security clearance, control communications 24 hours/7 days a week.  

LICENSURE AND CERTIFICATIONS

RN, State of North Carolina –2013-present

RN, State of Colorado – 2007 – July 2013

Registered Nurse Certified, Inpatient Obstetrics, 2007 – present

Neonatal Resuscitation Instructor 2004- present

American Heart Association Basic Life Support for Healthcare Providers renewed, May 2012

AWHONN Basic Fetal Monitoring Certification, Current

RN, State of Wisconsin — Inactive

N, State of Tennessee – Inactive

AWARDS

Order of Military Medical Merit, in recognition of contributions to the Army Medical Corps (only awarded to the top 10% of all Army Medical Personnel) — 2011

Nightingale Award for Military Nurse of the Year, Colorado Springs Regional Area – 2009

Achievement Medal for Civilian Service, for The Joint Commission readiness and sustainment – 2008

Civilian Service Award – 2007

TRICARE Safety Award – 2004 – Team award for best safety practice, Medication Management, in all military healthcare facilities

Envision Team Award, Baptist Health System – 1999

Numerous Military Awards to include 4 Meritorious Service Medals, 6 Army Commendation Medals, 4 Army Achievement Medals, various service and unit ribbons and awards

REFERENCES

Excellent references available upon request.