- 450 W 58th St, New York , United States of America
- September 18, 2012
Experienced facilitator in Lean Six Sigma processes relating to healthcare. Currently working with the Behavior Health and Emergency Department Value Streams at HHC to increase revenue, decrease expenses, reduce errors, decrease dwell times, increase patient satisfaction and streamline processes. Facilitate Kaizen Events, Value Stream Analysis (VSA), Vertical Value Stream Mapping (VVSM), 6S events, Project Management, as well as coach and mentor managers and team leaders to be more effective and efficient.
Education
MISSOURI STATE UNIVERSITY Master, Health Administration
2008
UNIVERSITY OF MISSOURI- COLUMBIA Bachelor of Science; Nutritional Science, Biology; Psychology
2000 – 2005
Experience
Associate Director, Breakthrough New York Health and Hospitals Corporation
October 2011 – Present (1 year) Lincoln Medical Center
●Conduct Rapid Improvement Events (RIE) and Value Stream Analysis using Lean methodologies resulting in streamlined processes,
increased profits and decreased expenses
●Analyze data and establish metrics for Value Streams regarding improvement plans and establish standard work
●Produce and facilitate all aspects of seven week RIE, assist in the facilitation of Executive Breakthrough Workshops and visioning workshops
●Silver Certified in Lean Principles
Operations and Training Manager (S3) United States Army Reserve Government Agency; 10,001+ employees; Military industry
November 1999 – Present (12 years 11 months) Picatinny Arsenal, NJ
●Serves as the S-3 (Operations and Training Manager) of the 7245th MSU with an assigned strength of over 150 soldiers comprised of Infectious Disease Team, Neurosurgery team, and Eye team, CCRNs, Pharmacist, Emergency Physicians and Dentist
●Develops, schedules and monitors all training for the unit, plans movements and deployment, and develops tasking based on unit capabilities and assets
●Officer in Charge (OIC) of the Laboratory which oversees all operations, ordering, and testing of blood products and samples received in the laboratory as well as DNA testing
Corporate Liaison Health East Medical Center
December 2010 – January 2011 (2 months) Englewood, NJ
●Recruited Specialty Surgeons from the Tri-state area to include Orthopedics, Plastic, Neurologist, Spine, and Podiatry
●Developed and Implemented marketing and promotional strategies for the medical center including project management, business development, and strategic initiatives
●Facilitated and resolved all provider services, issues and communication to and from providers
Manager, Physician Outsource Services Hackensack University Medical Center Nonprofit; 5001-10,000 employees; Hospital & Health Care industry
January 2009 – December 2010 (2 years)
•Developed Hackensack University Medical Center Cardiovascular Partners, PC. (HUMCCP) in collaboration with the physicians to grow the organization to include over 55 cardiologists and grossed over 5.6 million dollars in revenue in less than a year
•Manage and handle all of the HUMCCP issues as the liaison between the hospital and the private practices regarding operations, staffing, pensions, real estate, billing, and business development.
•Coordinate with private practices to administer budgets, meet staffing needs and drive positive public relations.
•Execute HUMCCP strategy by reviewing and leading capital projects, facility expansions and strategies to attract and retain talent
•Collaborate with physicians at HUMCCP to develop processes and mechanisms that drive to improve the patient experience as well as optimize organizational efficiency.